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For Companies At a Glance
- Tasks: Engage with customers to ensure software usage aligns with licensing agreements.
- Company: Join OpenText, a leader in software solutions, enhancing customer relationships and intellectual property.
- Benefits: Enjoy up to 10% travel for team building and professional development opportunities.
- Why this job: Be the bridge between Sales, Legal, and Technical teams while making a real impact on compliance.
- Qualifications: Bachelor’s degree required; 6+ years in software industry with strong negotiation and communication skills.
- Other info: Bonus points for bilingual skills and experience in software compliance or licensing.
The predicted salary is between 48000 - 72000 ÂŁ per year.
The Opportunity:
Be a resident expert of OpenText’s software licensing! Marry three functions that don’t often come together: Sales, Legal & Technical.
The Software License Manager, License Management Services Group (“Compliance Manager”) is responsible for systematically engaging customers who utilize OpenText’s software to ensure that the customer’s use of the software is within its licensed software entitlements. If a customer is found to be using software that is not fully licensed, the Compliance Manager conducts negotiations and prepares appropriate license contracts necessary to resolve all aspects of the non-compliance.
Up to 10% travel required for customer visits and to focus on team building and professional development.
Join us and help enhance and protect the value of Open Text’s intellectual property and customer relationships!
You are great at:
Conducting internal contractual entitlement, reporting, and support reviews, including the analysis of contractual, financial, and other documentation to understand customer requirements.
Directing conversations with customers at all levels such as procurement, technical team members, legal, C-level executives, etc. to assess software usage, determine compliance with entitlements, and negotiate appropriate resolution of any software non-compliance.
Managing extensive internal interactions with cross functional stakeholders including legal, technical support, support renewals, engineering, product management, product marketing, pricing, sales, and sales operations to leverage expertise as needed and to keep key stakeholders apprised of compliance activities.
Developing and maintaining related product use questionnaires to be used during software license compliance assessments, reviewing the effectiveness of compliance tools, and driving the development of new features and functionality as necessary to improve software compliance coverage.
What it takes:
Minimum requirements:
Bachelor’s degree in a science or business with MBA or technical advanced degree preferred and at least 6 years of experience in software industry with both technical and contractual exposure.
Detail oriented with strong technical, contract interpretation, organizational, and negotiation skills.
Direct customer facing experience, exceptional written and verbal communication and strong organization and productivity skills to seamlessly manage multiple complex engagements simultaneously.
Strong understanding of software technology, licensing, compliance, and controls with ability to understand and interpret nuances of software license agreements and contracts.
Must be comfortable working across all business functions at every level from individual contributor to C-Level executives, and possess strong analytical and problem solving skills.
Ability to exercise independent judgment and to lead, influence, and team with others. Professionally persistent, patient, respectful, honest, and strong under pressure, especially during occasional adversarial conversations.
Bonus Points for technical professional services or customer support, bilingual or multilingual, previous software compliance or Software Asset Management experience, and software licensing experience.
Compliance Software License Manager employer: OpenText
Contact Detail:
OpenText Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Software License Manager
✨Tip Number 1
Familiarize yourself with OpenText’s software licensing policies and practices. Understanding the nuances of their licensing agreements will give you a significant edge during interviews and discussions with potential colleagues.
✨Tip Number 2
Network with professionals in the software compliance field, especially those who have experience with OpenText products. Engaging in conversations with them can provide insights into the company culture and expectations for the Compliance Manager role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully navigated complex negotiations or compliance issues. Highlighting your problem-solving skills and ability to manage multiple stakeholders will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to software licensing and compliance. Being knowledgeable about current challenges and solutions in the field will demonstrate your commitment and expertise during the interview process.
We think you need these skills to ace Compliance Software License Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Compliance Software License Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in software licensing, compliance, and customer interactions. Use specific examples that demonstrate your ability to manage complex engagements and negotiate effectively.
Showcase Communication Skills: Since the role requires direct communication with various stakeholders, make sure to illustrate your strong written and verbal communication skills. Provide examples of how you've successfully navigated conversations with different levels of an organization.
Tailor Your Application: Customize your cover letter to reflect your understanding of OpenText’s values and how your background aligns with their mission. Mention any relevant technical knowledge or experience that would make you a great fit for the team.
How to prepare for a job interview at OpenText
✨Understand the Software Licensing Landscape
Make sure you have a solid grasp of software licensing concepts and compliance regulations. Familiarize yourself with OpenText’s products and how they are licensed, as this will help you engage effectively with customers and stakeholders during the interview.
✨Prepare for Cross-Functional Conversations
Since the role involves interacting with various departments, practice discussing technical and contractual topics in a way that is accessible to non-experts. Be ready to demonstrate your ability to communicate complex ideas clearly to different audiences, including C-level executives.
✨Showcase Your Negotiation Skills
Be prepared to discuss past experiences where you successfully negotiated contracts or resolved compliance issues. Highlight your approach to maintaining professionalism and respect during challenging conversations, as this is crucial for the Compliance Manager role.
✨Demonstrate Detail Orientation and Analytical Skills
Provide examples of how you've managed complex projects or engagements in the past. Emphasize your attention to detail and analytical abilities, especially in interpreting contracts and understanding customer requirements, as these are key components of the job.
