Head of Property Services

Head of Property Services

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead property services, ensuring top-notch customer service and effective asset management.
  • Company: Join Hexagon, a dynamic housing association dedicated to improving communities in Southeast London.
  • Benefits: Enjoy a flexible work environment that empowers you to make a real impact.
  • Why this job: Be part of a collaborative team where your leadership can inspire change and enhance lives.
  • Qualifications: Proven experience in managing property services and understanding of relevant legislation is essential.
  • Other info: We value diversity and inclusivity, welcoming all applicants to be their authentic selves.

The predicted salary is between 43200 - 72000 £ per year.

We are excited to be recruiting for a new Head of Property Services . Reporting to the Operations Director, this role is a key part of our leadership team, and has primary responsibility for ensuring our responsive repairs, stock investment and strategic asset management programmes are delivered in a way that puts customer service at the heart of all we do.

We value a collaborative approach, and success in this role means bringing your leadership skills to inspire, motivate, and develop our property service teams, providing advice, support and guidance. Your track record of successful management of substantial property services and repairs and maintenance contracts will be key, as well as a good understanding of property legislation/regulations and sustainability in the built environment.

This role presents a brilliant opportunity to have an impact and further your career within a dynamic company that values its people and provides a flexible and empowering work environment. If you want to feel proud of the contribution that you make each day, then we very much want to hear from you.

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. As an organisation we are concerned with people, their homes, and communities. With a turnover of £40m and 120 staff, we strive to continually improve the quality and range of our affordable homes and services for the benefit of the people and communities in the local areas we serve, extending opportunities and improving neighbourhoods.

You can download a job pack via the Campbell Tickell website which can be found at campbelltickell.com/jobs .

Call Isabella Ajilore at Campbell Tickell to book a call for further discussion: 07572166417 .

Closes: Monday, 10th March at 9am .

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

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Head of Property Services employer: Hexagon Housing Association

Hexagon is an exceptional employer that prioritizes a collaborative and empowering work culture, making it an ideal place for the Head of Property Services to thrive. With a strong commitment to employee growth and development, we offer opportunities to lead impactful projects that enhance community living in Southeast London. Our focus on diversity and inclusion ensures that every team member feels valued and can contribute meaningfully to our mission of improving affordable housing and services.
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Contact Detail:

Hexagon Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Property Services

✨Tip Number 1

Familiarize yourself with the specific property legislation and regulations relevant to Southeast London. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the local context of the role.

✨Tip Number 2

Highlight your leadership experience in managing property services and repairs. Be prepared to share specific examples of how you've inspired and developed teams in previous roles, as this aligns closely with what we value at Hexagon.

✨Tip Number 3

Research Hexagon's current projects and initiatives. Understanding our mission and recent developments will allow you to tailor your discussions and show how your vision aligns with ours during the interview process.

✨Tip Number 4

Consider reaching out to Isabella Ajilore for an informal chat before applying. This can give you valuable insights into the role and the company culture, helping you to better prepare for your application and interview.

We think you need these skills to ace Head of Property Services

Leadership Skills
Customer Service Orientation
Strategic Asset Management
Property Legislation Knowledge
Repairs and Maintenance Management
Collaboration and Teamwork
Project Management
Communication Skills
Problem-Solving Skills
Sustainability Awareness
Financial Acumen
Stakeholder Engagement
Adaptability
Coaching and Mentoring

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Head of Property Services position. Understand the key responsibilities and required skills, especially around customer service, leadership, and property legislation.

Highlight Relevant Experience: In your application, emphasize your track record in managing property services and repairs. Provide specific examples of how you've successfully led teams and improved service delivery in previous roles.

Showcase Leadership Skills: Demonstrate your leadership abilities by sharing instances where you inspired and motivated teams. Highlight any experience you have in developing staff and fostering a collaborative work environment.

Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Hexagon. Mention your commitment to diversity and inclusion, as well as your understanding of sustainability in the built environment.

How to prepare for a job interview at Hexagon Housing Association

✨Showcase Your Leadership Skills

As a Head of Property Services, your ability to inspire and motivate teams is crucial. Prepare examples from your past experiences where you successfully led a team or project, highlighting how you fostered collaboration and achieved results.

✨Demonstrate Knowledge of Property Legislation

Make sure you're well-versed in relevant property legislation and regulations. Be ready to discuss how you've applied this knowledge in previous roles, particularly in relation to repairs and maintenance contracts.

✨Emphasize Customer Service Focus

Since customer service is at the heart of this role, think of specific instances where you improved customer satisfaction in property services. Share metrics or feedback that demonstrate your impact on customer experience.

✨Discuss Sustainability Initiatives

With sustainability being a key aspect of the built environment, prepare to talk about any initiatives you've implemented or supported that promote sustainable practices in property management. This will show your alignment with the company's values.

Head of Property Services
Hexagon Housing Association
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