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For Companies At a Glance
- Tasks: Lead the team, assist customers, and manage store operations.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28-33 days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career in retail.
- Qualifications: Experience in supervising teams and delivering great customer service is essential.
- Other info: Flexible shifts available; perfect for balancing work and life.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Are you passionate about retail and looking for a new challenge? We are hiring a Retail Supervisor for our Braintree, Essex Screwfix branch.
This role requires full flexibility on both weekdays and weekends.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Store opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required skills & experience
YOU ARE
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
Retail Supervisor - Braintree employer: Screwfix
Contact Detail:
Screwfix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - Braintree
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. Share specific examples of how you've successfully managed a team in a fast-paced retail environment, as this is crucial for the Retail Supervisor role.
✨Tip Number 2
Demonstrate your customer service expertise by discussing situations where you went above and beyond to meet customer needs. This will highlight your ability to translate great service into sales.
✨Tip Number 3
Familiarize yourself with Screwfix's products and services before the interview. Showing that you have a genuine interest in the business will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires full availability on weekdays and weekends, demonstrating your willingness to adapt will be a big plus.
We think you need these skills to ace Retail Supervisor - Braintree
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your experience in retail supervision and customer service.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your relevant experience, particularly in managing teams and providing excellent customer service. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and your desire to lead a team. Mention specific examples of how you've successfully managed a team or improved customer satisfaction in previous roles.
Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure that all required documents are included and that your contact information is correct.
How to prepare for a job interview at Screwfix
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and guide others.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you provided outstanding service or resolved customer issues effectively, and be ready to discuss these during the interview.
✨Understand Store Operations
Familiarize yourself with the daily operations of a retail store, including stock management and cash handling. Showing that you understand these processes will demonstrate your readiness for the role.
✨Emphasize Flexibility and Team Spirit
This position requires flexibility in scheduling. Be sure to express your willingness to work various shifts and your enthusiasm for being part of a fun, collaborative team environment.
