Job Description
Our service users live throughout London and require care and support in their own homes or in our supported living units. Duties of the post are listed below: • Participate in and supervise the delivery of care day-to-day operations in Homecare/supported living unit(s). • Liaise with Care Supervisors ensuring care plans are reviewed regularly and to make any changes required to the care plans and risk assessments accordingly.
• To lead introductory visits every time a Care Worker visits a service user for the first time and ensure their competence is in line with organisation standards through effective shadowing. • Monitor all service users receive quality care by the staff. • Ensure the accuracy and completeness of all documentation held in service users' folders and all the written reports and administration are up to date.
• Management of medication. • To record all necessary information clearly and legibly in line with record keeping policies and procedures. • Responding to the complaints and queries from service users to coordinators.
• Liaise with carers/service users ensuring they are informed of any changes. • Have an ability to work in a multi-agency approach. • To follow rota as allocated by the coordinators in both domiciliary care and supported living units.
• To be on-call in case of emergency as and when required. • To support care staff in their role by providing guidance and supervising in completing their tasks. • Provide shadow support to all new care staff, supporting them in their performance.
• Liaise closely with the coordinators regarding effective rota management, permanent allocation of care & support workers and the updating of Care & Support Plans. • Identify any training needs of junior care workers and inform to the Care supervisor accordingly. • Generally, assists with service users’ overall comfort and well-being.
Enables service users to dress, undress, wash, use the toilet, bathe; and prepare and serve meals to service users. • To observe, monitor and report to the Care Manager / Care supervisor, any significant changes in the service user's health or well-being, • Working with other members of the team to ensure high- quality service provision. • To maintain ongoing service user compliance by undertaking care plan and risk assessment reviews.
• Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights, needs and preferences and promoting independence, choice and control. • To review MAR charts and undertake MAR log audits daily. • Ensuring all services are compliant with the legislation, safeguarding, Health & Safety per CQC standards regulations.
• The responsibilities above are not the exhaustive list. It may be subject to a periodic review. The manager may delegate additional duties required as per business needs.
Qualifications, skills and experience required for the post · A minimum of QCF Level 3 in Health and Social care or equivalent. · Three years’ experience in Health and Social care · Good communication skills in English · Ability to plan and organise; can work under pressure · Ability to lead effectively and be a member of a team · Flexible to work shifts · Good knowledge of CQC requirements · Good IT skills Working Days: Monday to Friday, Saturday & Sunday Working Hours: 37.5 hrs per week Experience: * providing care: 1 year (preferred) * Senior care: 2 years (preferred) Licence/Certification: * Driving License (preferred) * NVQ Level 3 Health & Social Care (preferred) Application deadline: Nil
Contact Detail:
Onecare-UK Ltd Recruiting Team