Sales Support Administrator

Sales Support Administrator Location: Essex Salary: £26,000 – £28,000 per annum (depending on experience) Employment Type: Full-Time, Permanent Are you looking to join a dynamic and growing company with a strong reputation in the freight forwarding and logistics industry? Our client is seeking a motivated Sales Support Administrator to join their UK Sales team and play a key role in driving business success. About the Role Due to increased global growth, our client is expanding their UK Sales team and requires a dedicated individual to manage sales leads, support the field sales team, and contribute to the company’s continued success. This role offers an exciting opportunity to be part of a supportive and professional environment, where you will play a vital role in sales coordination and administration. Key Responsibilities * Manage sales lead generation and initiate contact with potential clients via phone and email. * Liaise with the field sales team regarding warm leads and follow-ups. * Assist the Head of Sales in data gathering, reporting, and database management. * Maintain an organised follow-up system for calls and emails. * Communicate key information to the external sales team. * Ensure accurate input of sales activity into CRM and reporting systems. * Conduct cold calls to potential new clients and build a strong portfolio. * Maintain and update the SharePoint database with customer rates. * Compile monthly reports on new accounts won by the sales team. * Monitor stock levels of sales materials and place new orders as required. What We’re Looking For * Experience in a Sales Administration or Sales Support role (preferred). * Strong organisational skills and the ability to meet strict deadlines. * Excellent communication skills and attention to detail. * Proficiency in Microsoft Office, especially Excel. * Ability to work independently and as part of a team. * Understanding of logistics processes is an advantage (training provided). Company Benefits * 20 days annual leave + public holidays. * Yearly pension review with increased company contributions after one year. * Employee Assistance Programme (EAP) for you and your immediate family. * Exclusive employee discounts on shopping, holidays, wellness, and more. * Private Medical Scheme (eligible after one year of service). * Death in Service benefit (three times your annual salary after six months of service). * Holiday loyalty scheme (up to an additional 5 days based on service length). * Free annual pension and investment review with an independent financial advisor. About the Company Our client is a well-established leader in the Freight Forwarding and Logistics industry, with over 80 years of experience. As a family-run business, they prioritise a people-first culture, treating employees as valued individuals rather than numbers. Their passion lies in balancing business growth with strong family ethics and social responsibility. If you are an organised, driven, and proactive individual looking to grow your career in sales administration, apply now and become part of a thriving and supportive team