PA & Business Support

We are looking for a highly organised and proactive PA & Business Support to join our team.

YuLife is an award-winning InsurTech company and an employee benefit provider.

We’re the world’s first “lifestyle insurance” company. While other insurers are there for people at the point of death or illness, we engage with people every day to help them live better lives.

To do that, we’ve built an award-winning app that rewards people for building healthy habits. It includes the best wellbeing and digital health tools in the world.

Customers can earn vouchers from great brands like Amazon, Tesco or ASOS for doing simple things like walking or practicing mindfulness. They can even do good by planting trees or cleaning the oceans from the app.

Our clients include Tesco, Capital One and Fujitsu, and we’ve been ranked the #1 employee benefit in the UK on Trustpilot. More recently, YuLife was recognized by CX Insurance Awards as ‘Best Insurtech 2024’ and the 8th Fastest Growing Technology Company in the UK in the prestigious 2023 Deloitte Technology Fast 50.

The role:

We are looking for a highly organised and proactive PA & Business Support to join our team. In this role, you will provide dedicated support to three founders and select senior leadership team (SLT) members while also managing key business support functions. This is a fantastic opportunity for a detail-oriented individual who thrives in a fast-paced environment and enjoys working across multiple areas of business operations.

Day to day responsibilities include, but are not limited to:

Personal Assistant responsibilities:

• Provide PA support to our three founders, with ad hoc support for SLT members.
• Manage calendars and schedule meetings across multiple time zones.
• Oversee inbox management, prioritising and flagging key emails.
• Organise travel and events, including booking flights, hotels, and transport.
• Arrange meeting rooms, catering, and other logistical needs.
• Coordinate SLT and board meetings, ensuring smooth execution.
• Handle occasional personal scheduling tasks for the founders.

Business Support & Administration responsibilities:

• Organise and maintain the Monday morning kickoff rota and all-hands meeting schedules, including preparing decks.
• Process expenses, reimbursements, and Pleo requests.
• Manage accounts payable.
• Assist in general office coordination and administrative duties.

The ideal candidate will have:

• Personal Assistant experience (2 years minimum).
• Highly organised with exceptional attention to detail.
• A proactive problem solver who thrives in a fast-paced environment.
• Tech savvy and comfortable using scheduling tools, expense platforms, and communication software.
• Strong communication and interpersonal skills, with the ability to engage confidently with senior stakeholders.
• Able to maintain confidentiality and handle sensitive information with discretion.
• Adaptable, resourceful, and willing to take on a variety of tasks.

While not essential, the following experience would be a bonus:

• Previous experience in accounts payable or managing invoices.
• Familiarity with expense management systems such as Pleo.
• Experience working in a fast-paced startup or scale-up environment.

What you’ll get:

We like to give more than we take so here are some of our benefits:

• Potential to earn share options.
• 6x salary life assurance.
• Health Insurance.
• Income protection.
• 3% company contribution to pension via salary sacrifice scheme.
• 25 days Annual Leave + 1 Love being Yu (e.g., your birthday, moving house anything else that is for Yu!).
• Access to the YuLife app (which includes a tonne of well-being rewards, discounts and exclusive offers as well as access to Meditopia and Fiit).
• £20 per month to a “be your best Yu” budget.
• Unlimited Monthly professional coaching with More Happi.
• Remote and flexible working.
• Currently our lovely office in Shoreditch is available if people want (and only if they want) to use it.

Here at YuLife, our values encompass Love Being Yu and as a result we’re committed to diversity and inclusion. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, disability or any other protected class.

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