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For Companies At a Glance
- Tasks: Lead a charity shop, manage staff and volunteers, and drive sales.
- Company: Join Julian House, a charity transforming lives of the vulnerable in society.
- Benefits: Enjoy 27 days annual leave, discounts, and a supportive work culture.
- Why this job: Make a real impact while developing your career in a fulfilling environment.
- Qualifications: Retail management experience and a proactive, customer-focused attitude required.
- Other info: Flexible working and commitment to diversity; applications from all backgrounds welcomed.
The predicted salary is between 15000 - 20000 £ per year.
Are you passionate about retail and ready to lead with purpose? Join Julian House as a Retail Shop Manager and be part of a team that\’s transforming lives through every sale. In this dynamic role, you\’ll be responsible for:
Responsibilities
- Lead and inspire a team of dedicated volunteers
- Oversee the day‑to‑day running of a vibrant charity shop
- Drive performance, maximise sales, and hit exciting targets
- Manage stock with creativity and efficiency
- Ensure the shop meets all health, safety and security standards
This is more than just retail – it’s a chance to make a real impact in your community while growing your leadership skills in a supportive, values‑driven environment.
Qualifications
- Prior experience working within a retail environment
- A proactive and customer‑focused approach
Benefits
- 27 days annual leave (including an extra birthday day and bank holidays) increasing up to 30 days after 4 years of continuous employment (pro‑rata for part‑time staff)
- 30% staff discount at Julian House charity shops
- A generous and competitive pension scheme
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Eligibility for a Blue Light Card offering discounts on thousands of brands
- A supportive culture with highly valued staff feedback and regular supervision with line managers
All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check as part of the hiring process.
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place and we invite applications from people of all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please let us know so that we can support you.
Get in touch. If you have any questions about the Retail Shop Manager role, please contact the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
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Retail Shop Manager employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Manager
✨Tip Number 1
Familiarise yourself with Julian House's mission and values. Understanding the charity's focus on helping vulnerable individuals will allow you to align your responses during interviews, showcasing your passion for their cause.
✨Tip Number 2
Highlight your retail management experience by preparing specific examples of how you've maximised sales and managed teams in previous roles. This will demonstrate your capability to meet the performance targets outlined in the job description.
✨Tip Number 3
Network with current or former employees of Julian House if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety regulations relevant to retail. Being able to articulate how you would ensure compliance in the shop will show that you're proactive and responsible, key traits for a Retail Shop Manager.
We think you need these skills to ace Retail Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience and skills. Emphasise your ability to manage staff, maximise sales, and ensure health and safety standards, as these are key responsibilities for the Retail Shop Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity work and your understanding of Julian House's mission. Mention specific experiences that demonstrate your proactive, customer-focused approach and your ability to recruit and train volunteers.
Highlight Relevant Qualifications: In your application, clearly outline any qualifications or training related to retail management, health and safety, or customer service. This will help you stand out as a candidate who is well-prepared for the role.
Showcase Your Soft Skills: Julian House values a supportive culture, so be sure to highlight your interpersonal skills, flexibility, and responsiveness in your application. Provide examples of how you've successfully worked with diverse teams or supported vulnerable individuals in previous roles.
How to prepare for a job interview at Julian House
✨Show Your Passion for the Cause
Julian House is all about making a difference, so make sure to express your passion for helping vulnerable people. Share any relevant experiences or motivations that drive you to work in the charity sector.
✨Demonstrate Your Management Skills
As a Retail Shop Manager, you'll be responsible for managing volunteers and staff. Be prepared to discuss your previous management experience, including how you've motivated teams and handled challenges in a retail environment.
✨Know Your Health & Safety Basics
Familiarise yourself with basic health and safety regulations, as this role requires compliance with these standards. Be ready to discuss how you would ensure a safe environment for both staff and customers.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
