Senior Enterprise Account Executive

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects.

To support our growth strategy, we are looking for a Senior Enterprise Account Executive, mainly focused on opening and growing new strategic enterprise logos in UK / EMEA, reporting directly to our SVP Sales International.

You will be responsible for:

• Developing a robust prospection and expansion strategy, focusing on the right industries, companies and personas, in collaboration with marketing and business development teams, leveraging social media, events, cold calling, emails.
• Qualifying opportunities to check the business fit, utilising proven sales methodologies (i.e MEDDPICC), articulating Cyara’s value proposition.
• Delivering compelling tailor-made sales and product presentations to the specific customers’ needs, with the support of the Solution Sales team.
• Establishing and nurturing relationships with key stakeholders and decision makers, acting as a trusted advisor and leveraging executive sponsorship.
• Negotiating agreements, handling customer objections and using trading techniques to achieve mutually beneficial outcomes.
• Bringing deals to closure, overcoming obstacles and securing contract agreements and purchase orders, with the support of legal and finance teams.
• Building a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Account Planning, and Close/Win Planning.
• Updating and assessing opportunities on a weekly basis to derive accurate forecasts and proactively address any obstacles that may hinder meeting those expectations.
• Updating and maintaining planning tools on a weekly basis to facilitate cross-functional discussions, deal reviews, and engagement with Executives.

Let’s talk about your skills/expertise:

• Proven and stable B2B SaaS sales experience, open to more junior (5 years +) or more senior (10 years +) profiles as salary package will vary based on experience.
• Demonstrated track record of reaching 1 M$ + annual quota, closing high-value deals (average deal size ranging from 6 to 7 figures) into multinational enterprise level clients, involving complex purchasing processes and multiple decision makers.
• Industry knowledge around CX / Customer experience, contact centres, chatbots or quality assurance strongly wished, or ability to sell complex technical solutions at least required.
• Experience selling in UK / EMEA, with a network of customers in sectors such as Banking/ Insurance, Tech / B2B Software, Telco/Media, Retail / ecommerce, Hospitality / Travel.
• Expertise in both net new logo acquisition and farming from existing accounts with an emphasis on net new (at least 75% of the focus to start with).
• Familiar or at ease with US / Private equity owned B2B SaaS scale ups when it comes to fast-paced environments, sales methodologies, forecast accuracy.
• Professional demeanour with a positive winning/resilient attitude, focused on problem-solving, proactive, always on learning attitude, strong cross-department collaboration and team spirit.
• Familiar or at ease with remote work, with strong work ethic, good time management skills and high degree of self-motivation.
• Ideally located in Ireland (close to our main EMEA office in Skibbereen / Cork) or in the UK.
• Native or fluent in English. Any other European language (French in particular) will be considered as a plus.

Why you should join us:

At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment.

With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that’s results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team-oriented, and ever positive atmosphere.