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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of EssilorLuxottica, a leader in eyewear solutions.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and free eyewear from day one!
- Why this job: Gain leadership skills while helping customers 'See More and Be More' in a supportive environment.
- Qualifications: Strong communication, leadership skills, and the ability to thrive under pressure.
- Other info: 33 days annual leave, private medical cover, and discounts for friends and family!
The predicted salary is between 24000 - 36000 £ per year.
Role overview As a Store Manager Designate at Vision Express, You’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You’ll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.Who are we?We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
- Support your colleagues in store with your strong leadership and management skills
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Support with the instore recruitment process
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Competitive pension scheme
- Private medical cover for you and your family
- Life Assurance – 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
- And so much more!
Store Manager Designate employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarize yourself with Vision Express and its brand values. Understanding our mission to help customers 'See More and Be More' will not only help you align with our goals but also demonstrate your commitment during the interview process.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and support colleagues will be crucial, as this role involves overseeing a team.
✨Tip Number 3
Be ready to discuss your experience with sales performance analysis. Think of specific instances where you've identified areas for improvement and how you encouraged your team to meet or exceed targets.
✨Tip Number 4
Prepare to talk about your approach to customer service. Since maintaining excellent customer service is key in this role, having examples of how you've handled challenging situations or improved customer satisfaction will set you apart.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager Designate. Highlight your relevant experience in managing teams, customer service, and sales performance in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your leadership abilities, communication skills, and any experience in retail management or training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Vision Express's mission to help customers 'See More and Be More' and provide specific examples of how you can contribute to this goal.
Showcase Flexibility: Since the company is open to discussing flexible working options, mention your ideal working week in your application. This shows that you are adaptable and willing to work with the company's needs.
How to prepare for a job interview at Vision Express
✨Understand the Brand
Make sure to familiarize yourself with Vision Express and its mission. Be prepared to discuss how you can contribute to helping customers 'See More and Be More' through tailored eyecare solutions.
✨Showcase Leadership Skills
Highlight your leadership experience and how you've successfully managed teams in the past. Be ready to provide examples of how you've motivated colleagues and created a positive work environment.
✨Demonstrate Sales Acumen
Prepare to discuss your experience with sales performance data and how you've used it to drive business growth. Think of specific instances where you've met or exceeded sales targets.
✨Communicate Effectively
Practice translating professional terminology into layman's terms. This is crucial for building rapport with customers and ensuring they understand their eyecare needs.
