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- Tasks: Lead daily store operations, manage staff, and ensure top-notch customer service.
- Company: Join Vision Express, part of EssilorLuxottica, a leader in eyewear solutions.
- Benefits: Enjoy flexible hours, competitive pay, bonuses, and free eyewear from day one!
- Why this job: Be part of a mission to help customers 'See More and Be More' while growing your leadership skills.
- Qualifications: Strong leadership, communication skills, and the ability to thrive in a fast-paced environment.
- Other info: 33 days annual leave, health benefits, and discounts for friends and family!
The predicted salary is between 30000 - 42000 £ per year.
Role overview As a Store Manager at Vision Express, you’re responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting.
You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.Who are we?We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.Who is the perfect candidate?
- Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth
- Support your colleagues in store with your strong leadership and management skills
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Support with the instore recruitment process
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Competitive pension scheme
- Private medical cover for you and your family
- Life Assurance – 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
- And so much more!
Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Vision Express's core values and mission. Understanding how they help customers 'See More and Be More' will allow you to align your approach during interviews and discussions, showcasing your commitment to their goals.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've successfully managed teams, improved sales performance, or enhanced customer service in previous roles.
✨Tip Number 3
Demonstrate your ability to analyze sales data and implement strategies for improvement. Discuss any tools or methods you've used to track performance and how you've motivated your team to meet targets.
✨Tip Number 4
Be ready to discuss your approach to training and developing staff. Share your philosophy on creating a positive work environment and how you ensure that all team members are equipped to provide excellent customer service.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position at Vision Express. Highlight key responsibilities such as managing colleagues, ensuring customer service, and meeting sales targets, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your leadership skills, experience in retail management, and any relevant achievements. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Vision Express's mission to help customers 'See More and Be More' and how you can contribute to this goal.
Highlight Flexibility: Since the company is open to discussing flexible working options, mention your ideal working week in your application. This shows that you are adaptable and willing to work with the company's needs.
How to prepare for a job interview at Vision Express
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate colleagues, and any specific strategies you've used to improve team performance.
✨Demonstrate Customer Service Excellence
Vision Express values excellent customer service. Share examples of how you've handled challenging customer situations in the past and what steps you took to ensure customer satisfaction.
✨Know Your Sales Metrics
Familiarize yourself with sales performance data and be ready to discuss how you've used data analysis to drive sales growth in your previous roles. Highlight any specific targets you've met or exceeded.
✨Emphasize Team Collaboration
Discuss your experience working collaboratively with different teams, such as Optical Assistants and Eye Care Professionals. Provide examples of how teamwork has led to successful outcomes in your previous positions.
