Regional Repairs Director

Join to apply for the Regional Repairs Director role at SNG (Sovereign Network Group). We are proud that we're leading the way on setting the very highest standards for affordable homes and great places to live. We are currently seeking a Regional Repairs Director to join us based from our Wembley office, this opportunity will include some travel to other SNG locations including Hertford.

The successful applicant will lead a team to deliver reactive repairs, voids and maintenance services which are customer centric, high quality and provide value for money for SNG, ensuring that all statutory legislative requirements are met.

Key Accountabilities include:

• Leading on strategic and operational elements of reactive repairs, voids works management, legal disrepair, damp and mould case management, and estate services delivery across SNG's London & Hertford locality.
• Budget management with responsibility for developing budgets to contribute to the overall annual budgeting process.
• Leading on procurement of contracted repairs, void works management and maintenance services within the region and supporting the development of procurement strategies for future delivery methods.
• Ensuring effective risk management and processes are in place across service areas; ensuring compliance with timescales associated with current and future disrepair and damp and mould legislation.
• Accountability for the delivery of reactive property maintenance and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money.
• Development & monitoring of targets for key performance indicators across all operational areas.
• Setting and maintaining high levels of safe working practices across all areas of property maintenance and improvement services in line with health and safety legislation and CDM.

What we’re looking for:

• Advanced experience of managing a large contract management function which facilitates the delivery of reactive repairs, maintenance and estate services through multiple third-party contractors.
• Previous experience of leading, managing, delivering teams that are responsible for the day-to-day management of third-party contractors and the services they deliver.
• Excellent practical knowledge of property related risk management and performance improvement in a social housing environment.
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service.
• Strong people skills and an effective communicator, able to influence and challenge.
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams.
• Commitment to high ethical standards of integrity and honesty, and an understanding of the value and importance of developing a culture that makes SNG a Great Place to Work.

What you can expect from us:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we’re committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

Seniority level: Director
Employment type: Full-time
Job function: Strategy/Planning, Customer Service, and Other