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- Tasks: Lead and manage the Groups & Events Sales team across multiple Hoxton properties in London.
- Company: Join The Hoxton, a vibrant hotel brand known for its dynamic culture and innovative approach.
- Benefits: Enjoy 25 days of holiday, health perks, discounts, and a free night stay at The Hoxton.
- Why this job: Be a key player in shaping the future of events while working in a fun, supportive environment.
- Qualifications: 2+ years in a managerial role with strong commercial intuition and leadership skills required.
- Other info: Opportunity for growth within a global family of brands and a focus on mental wellbeing.
The predicted salary is between 43200 - 72000 £ per year.
The Hoxton, Southwark | 40 Blackfriars Rd, London SE1 8NY, United Kingdom
We are currently recruiting for a Head of Groups & Events Sales – London to lead our strong and dynamic reactive sales team here at The Hoxton.
You’ll be responsible for driving our Groups & Events segments to big success across the London Cluster, steering the commercial strategies forward and bringing fresh initiatives to the table to support our continued growth.
Working closely with and reporting into our Cluster Director of Sales – London, this is a multi-property role covering The Hoxton Shoreditch, Holborn, Southwark, Shepherds Bush and 12th Floor at WorkingFrom_. You’ll play an important and pivotal role in shaping the future of this department, bringing in the business and leading the team to achieve great things.
Job Description
- Lead and manage the London Groups & Events Sales and Short Lead teams from recruitment and induction, managing workload & resource distribution through to training, development plans and reviews.
- Take responsibility for achieving financial targets, forecasting monthly revenues and reporting on month end performance.
- Maintain and share up-to-date knowledge on Groups and Events performance, future pace trends and set clear focus areas, supporting the team to achieve consistently.
- As a key part of the London commercial team, you’ll be collaborating with other departments to agree & implement strategies, drive results and ensure brand alignment, keeping The Hoxton one step ahead of the market.
- Ensure the Hox client journey is always top of mind; from site inspections, swift enquiry responses, securing contracts and reviewing addendums through to final planning handover.
- Ensure up to date selling guidelines are in place & manage the Group & Events offering to optimise conversion and maximise revenues.
- Maintain an excellent level of knowledge of the local marketplace in each Hoxton location and feedback any new opportunities to explore.
- Work closely with the London and wider European sales team to improve internal procedures, ensuring our systems are fully configured and hold accurate data, enabling your team to operate efficiently while following key processes.
- Ensure our client material – think proposals, contracts, promotions, brochures, web pages – is up to date and on-brand.
- Get stuck in with everything you’d expect your team to and be ready to react to any curve balls that come your way – from client proposals to admin tasks, we’re an ‘all hands on deck’ team.
Qualifications
- Given the scope of the role, we’re looking for someone with at least 2 years’ experience in a managerial position.
- You’re naturally very commercially intuitive with an appetite for digging deep into analytics and thoroughly confident when sharing valuable insights at senior level.
- You’re a positive go-getter, looking to ‘make your mark’ on this department and passionate about driving groups, meetings & events business.
- You enjoy working with and already understand the inner workings of multiple departments, from operations to pro-active sales, and from revenue to brand.
- You’re calm under pressure and enjoy leading a remarkable team within a fast-paced environment.
- You lead by example on attention to detail and organisational skills, managing your time when it’s in high demand.
- You’re looking to motivate and lead a team that works hard, supports each other and has fun along the way.
- You can nurture a team culture where team members feel empowered to make decisions and take responsibility for their workload and professional development.
- Experience using DELPHI would be an advantage.
- You’re looking for a challenge and a place where you can be you.
- You’re not precious. We leave our egos at the door and help get stuff done.
- You’re up for doing things differently and trying (almost) everything once.
Additional Information
- 25 days holidays (plus bank holidays), eligibility to partake in the company discretionary bonus scheme, pension, private medical and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be ok; we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get-togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
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Head of Groups & Events Sales – London employer: Ennismore
Contact Detail:
Ennismore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Groups & Events Sales – London
✨Tip Number 1
Familiarize yourself with The Hoxton's brand and values. Understanding their unique approach to hospitality will help you align your vision for the Groups & Events Sales role with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the London hospitality scene. Attend industry events or connect with professionals on platforms like LinkedIn to gain insights into current trends and challenges in the market, which can be valuable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure environments. Highlight your experience in managing diverse departments and driving results, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform sales strategies in the past. This will demonstrate your commercial intuition and ability to contribute to The Hoxton's growth.
We think you need these skills to ace Head of Groups & Events Sales – London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head of Groups & Events Sales position. Highlight key responsibilities and qualifications that resonate with your experience, especially in managing teams and driving sales.
Tailor Your CV: Customize your CV to reflect your relevant experience in sales management, team leadership, and your understanding of the hospitality industry. Use specific metrics or achievements to demonstrate your success in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, and express your enthusiasm for contributing to The Hoxton's growth.
Showcase Your Team Leadership Skills: In your application, emphasize your experience in leading teams, fostering a positive culture, and your ability to motivate others. Provide examples of how you've successfully managed projects or initiatives in fast-paced environments.
How to prepare for a job interview at Ennismore
✨Show Your Leadership Skills
As a Head of Groups & Events Sales, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivate and develop your team. Share specific examples of how you've successfully managed a team in a fast-paced environment.
✨Demonstrate Commercial Acumen
This role requires a strong commercial intuition. Be ready to talk about how you've used analytics to drive sales and achieve financial targets in the past. Prepare to discuss any relevant metrics or KPIs that showcase your ability to forecast revenues and improve performance.
✨Understand the Local Market
Knowledge of the local marketplace is crucial. Research The Hoxton's locations and be prepared to discuss current trends in the events and hospitality industry. Highlight any insights you have about potential opportunities for growth in the London area.
✨Emphasize Team Collaboration
Collaboration with other departments is key in this role. Be ready to share examples of how you've worked cross-functionally in the past. Discuss how you ensure alignment with brand strategies and how you handle challenges that arise from working with multiple teams.
