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For Companies At a Glance
- Tasks: Lead the store, boost productivity, and develop your team.
- Company: Join Coach, a global fashion house with a rich heritage since 1941.
- Benefits: Enjoy flexible hours, team-building opportunities, and a vibrant work culture.
- Why this job: Be part of a creative environment that values individuality and customer experience.
- Qualifications: Retail management experience and proficiency in Microsoft Office are essential.
- Other info: This role requires flexibility for nights, weekends, and holidays.
The predicted salary is between 28800 - 43200 £ per year.
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. As part of the Tapestry portfolio, we are committed to stretching what’s possible.
Primary Purpose
The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer’s experience in the store and with the brand.
Profile
The successful individual will leverage their proficiency to:
- Take ownership and accountability for the store;
- Show leadership through role modeling Coach Service behaviours and Coach selling standards;
- Demonstrate empowerment to solve customer problems and meet customers’ needs;
- Inspire team to meet and exceed performance standards;
- Act as an advocate for the team, able to motivate others to achieve results;
- Communicate effectively with store manager, peers, supervisors, and corporate partners;
- Develop plans to address key business issues, and utilize plans to impact business and achieve desired results;
- Able to influence others to gain support to achieve goals and complete projects.
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and maneuver the sales;
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.
Our Competencies for All Employees
- Courage: Provides current, direct, complete, and actionable feedback; faces up to people problems quickly and directly.
- Creativity: Comes up with unique ideas; makes connections among previously unrelated notions.
- Customer Focus: Dedicated to meeting the expectations of internal and external customers.
- Dealing with Ambiguity: Can effectively cope with change and handle risk and uncertainty.
- Drive for Results: Can be counted on to exceed goals successfully; pushes self and others for results.
- Interpersonal Savvy: Relates well to all kinds of people and builds effective relationships.
- Learning on the Fly: Learns quickly when facing new problems; open to change and improvement.
Our Competencies for All People Managers
- Strategic Agility: Anticipates future consequences and trends accurately; creates competitive strategies.
- Developing Direct Reports and Others: Provides challenging tasks and holds frequent development discussions.
- Building Effective Teams: Creates strong morale and spirit in their team; fosters open dialogue.
Coach is an equal opportunity and affirmative action employer. All employment decisions are based on the qualifications as they relate to the requirements of the position. These decisions are made without regard to any legally-recognized protected basis prohibited by applicable law.
Store Manager I - CE UK BROMPTON ROAD (40 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager I - CE UK BROMPTON ROAD (40 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and service standards. Understanding their commitment to customer experience will help you demonstrate how you can enhance the store's environment during your interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated teams in previous roles. Be ready to discuss specific strategies you've used to inspire others and achieve results.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current industry practices will allow you to speak confidently about how you can contribute to the store's success.
✨Tip Number 4
Prepare to discuss how you handle ambiguity and change. Providing examples of past experiences where you've navigated challenges will demonstrate your adaptability, a key trait for a Store Manager.
We think you need these skills to ace Store Manager I - CE UK BROMPTON ROAD (40 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Store Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Leadership Skills: Emphasise your leadership experience in retail management. Provide specific examples of how you've motivated teams, improved store performance, or enhanced customer service in previous roles.
Showcase Relevant Experience: Detail your experience in a retail service environment, particularly in management roles. Mention any familiarity with tools like Microsoft Excel, Word, PowerPoint, and Outlook, as these are important for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of its values. Use this opportunity to express how you can contribute to the Coach Service environment and enhance the customer experience.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed a team in the past, focusing on how you motivated them to achieve results and exceeded performance standards.
✨Understand Coach's Values
Familiarise yourself with Coach's brand values and service expectations. Be ready to discuss how you can embody these values in your role and enhance the customer experience in the store.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer issues. Think of specific scenarios where you've successfully resolved conflicts or improved customer satisfaction, and be prepared to share these during the interview.
✨Demonstrate Your Business Acumen
The role requires strategic thinking and the ability to impact business results. Be prepared to discuss how you've developed plans to address key business issues in previous roles and how you can apply this experience at Coach.
