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- Tasks: Lead and motivate your team to deliver outstanding customer service and achieve financial targets.
- Company: Join Mr Clutch, a top national Autocentre network with over 40 locations across the UK.
- Benefits: Enjoy competitive salary, up to 44 days paid leave, and an amazing bonus structure.
- Why this job: Be a role model in a supportive environment that values customer satisfaction and team success.
- Qualifications: Minimum two years as an Autocentre Manager or relevant experience in a similar role.
- Other info: Flexible hours and training opportunities at our IMI approved Training Academies.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.
The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed, and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities, and excellent working practices.
We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn a bonus of around £15,000 per year, some achieve £25,000 or more!
Current Manager Bonus Structure Quotes
- Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person. The key is drive. It’s how you adapt yourself. You get what you put in.
- Autocentre Manager who has been with the Company since 2012: It is brilliant! It’s a good structure, based on what you put out the door I earned more in bonus than flat pay.
We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers.
Our Autocentre Managers are our role models who lead and motivate their teams to achieve and exceed realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.
Our Autocentre Managers Are Responsible For
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits
The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Outstanding Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt, and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
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Centre Manager employer: Specialized applications
Contact Detail:
Specialized applications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Make sure to highlight your leadership skills during the interview. As a Centre Manager, you'll need to motivate and develop your team, so be ready to share examples of how you've successfully led teams in the past.
✨Tip Number 2
Familiarize yourself with the company's values and customer service standards. Being able to discuss how you align with their mission will show that you're not just looking for any job, but that you're genuinely interested in contributing to their success.
✨Tip Number 3
Prepare to discuss your experience with financial targets and profit maximization. The role emphasizes achieving financial goals, so having concrete examples of how you've met or exceeded targets in previous roles will set you apart.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your fit for the role.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as an Autocentre Manager or in a similar role. Detail specific achievements and how you successfully led teams, focusing on customer service excellence.
Showcase Leadership Skills: Demonstrate your ability to motivate and develop a team. Include examples of how you've driven success in previous positions and how you can apply that to the role at Mr Clutch.
Tailor Your Application: Customize your CV and cover letter to reflect the values and expectations outlined in the job description. Use keywords from the posting to show that you understand the company's goals and culture.
Express Your Passion for Customer Satisfaction: Clearly articulate your commitment to delivering outstanding customer service. Provide examples of how you've enhanced customer satisfaction in past roles, as this is crucial for the position.
How to prepare for a job interview at Specialized applications
✨Showcase Your Leadership Skills
As a Centre Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate them, and the strategies you use to achieve targets. Highlight specific examples where your leadership made a difference.
✨Emphasize Customer Service Excellence
Customer satisfaction is key in this role. Share examples of how you've successfully handled customer complaints or improved service delivery in your past positions. Demonstrating your commitment to outstanding customer service will resonate well with the interviewers.
✨Discuss Financial Acumen
Understanding financial targets and profit maximization is crucial. Be ready to talk about how you've previously met or exceeded financial goals in your roles. Mention any experience you have with budgeting, forecasting, or managing costs effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to team dynamics, customer interactions, or operational challenges. Think through your responses to demonstrate your critical thinking and adaptability.
