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- Tasks: As an Operations Engineer, you'll provide tech support and ensure smooth operations across North Wales.
- Company: Join the BBC, a leading media organization committed to diversity and employee growth.
- Benefits: Enjoy a flexible 35-hour work week, 25 days annual leave, and great training opportunities.
- Why this job: Be part of a vibrant team that supports content creation and embraces Welsh culture.
- Qualifications: Broad technical knowledge and experience with systems like Final Cut Pro and Jira are preferred.
- Other info: Welsh language skills are a plus, but not required; we support learning Welsh!
The predicted salary is between 34000 - 42000 £ per year.
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Package Description
Job Reference: 21102
Band: Band C
Salary: £40,000 – £50,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Welsh language skills are desirable but not necessary for this role.
Contract type: Permanent role – Full Time, in office role (will include shift work).
Location: BBC Bangor, Gwynedd, Wales (also to support 3 other smaller satellite offices in Northern Wales).
Closing Date: 24th of February 2025.
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits – We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.
If you need to discuss adjustments or access requirements for the interview process please contact For any general queries, please contact:
Role
Working within BBC Technology & Media Operations, the Bangor Technology Operations team provides technical support to everyone that operates within North Wales. We support offices and studios in Aberystwyth, Caernarfon, and Wrexham from our base in Bangor.
The Operations Engineer position will be part of the technology team which exists to provide excellent customer support and services to those based in North Wales. Working a shift rota, you will ensure an appropriate level of service, quality of output, stakeholder engagement, and Problem Support is provided to every team that uses our services.
Main Responsibilities
- As an Operations Engineer within the team you will be, when on shift, the engineer on duty. Initiating response to service disruption and support proactive measures aimed at preventing recurrence.
- You can use a diverse range of broadcast and production monitoring tools to identify and resolve complex service impacting issues across a range of technologies and platforms.
- We would look for you to log accurately incidents including technical response and action taken. You’ll lead on implementing contingency procedures in response to planned or unexpected events.
- As a team member, you will hand over any incident and information to your shift colleagues and keep informed of any operational changes that may affect our systems.
- We would encourage you to be an active participant within the technology team and the BBC Bangor family to help support great content making and happiness in the workplace.
Are you the right candidate?
We focus on hiring for potential at the BBC so the main requirement for the position is a strong mindset of wanting to support and help make content for our audience in Wales and beyond.
Some Things That Might Help
- Broad technical knowledge, including understanding of complex systems.
- Experience of working with systems and frameworks such as dira!, Jupiter, Final Cut Pro, Reaper and equipment by the likes of DHD, Grass Valley, Yamaha, Sony, and JVC. Monitoring and logging systems such as Nagios, Jira, and BMC Helix.
- Strong understanding of audio recording and editing, video recording and editing, outside broadcasting, and communication systems.
- Confident with IT equipment such as servers, laptops, computers, routers, and network structures.
- Have a passion for troubleshooting, indulgence in system logs and the tenacity to fix and support our systems.
- Excited to work in a naturally bilingual environment, that has a strong atmosphere of Welsh culture and society. While the ability to speak Welsh is not mandatory for this role it would be desirable. We would support any candidate if they have the desire to learn Welsh.
About The BBC
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.
Diversity matters at the BBC. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here.#J-18808-Ljbffr
Operations Engineer employer: British Broadcasting Corporation
Contact Detail:
British Broadcasting Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as dira!, Jupiter, and Final Cut Pro. Having hands-on experience or even just a solid understanding of these tools will set you apart during the interview.
✨Tip Number 2
Show your passion for troubleshooting and problem-solving. Be prepared to discuss past experiences where you successfully resolved technical issues, as this aligns perfectly with the responsibilities of the Operations Engineer role.
✨Tip Number 3
Highlight any experience you have working in bilingual environments or your willingness to learn Welsh. Even though it's not mandatory, demonstrating your enthusiasm for the local culture can make a positive impression.
✨Tip Number 4
Engage with the BBC's values and behaviors outlined in the job description. Be ready to discuss how your personal values align with theirs, as cultural fit is important to the organization.
We think you need these skills to ace Operations Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Engineer position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences that are relevant to the Operations Engineer role. Emphasize your technical knowledge, experience with broadcast systems, and any troubleshooting skills you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting content creation and your ability to work in a bilingual environment. Mention your willingness to learn Welsh if you don't already speak it, as this is a desirable quality for the role.
Highlight Relevant Experience: In your application, be sure to include specific examples of past experiences where you successfully resolved technical issues or provided excellent customer support. This will demonstrate your capability to handle the responsibilities of the Operations Engineer position.
How to prepare for a job interview at British Broadcasting Corporation
✨Show Your Technical Knowledge
Be prepared to discuss your understanding of complex systems and the specific technologies mentioned in the job description, such as dira!, Jupiter, and Final Cut Pro. Highlight any relevant experience you have with these tools during the interview.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting and resolving service disruptions, be ready to share examples of how you've successfully handled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Team Collaboration
The BBC values teamwork, so be sure to express your willingness to collaborate with colleagues. Share experiences where you worked effectively within a team, especially in high-pressure situations or during shift work.
✨Express Enthusiasm for Welsh Culture
While Welsh language skills are not mandatory, showing an interest in the culture and a desire to learn the language can set you apart. Mention any connections you have to Wales or your motivation to engage with the local community.
