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- Tasks: Lead the team and ensure top-notch customer service while managing daily store operations.
- Company: Wickes is a leading home improvement retailer focused on customer satisfaction and sustainability.
- Benefits: Enjoy flexible working, up to 35 days leave, and various financial perks including discounts and bonuses.
- Why this job: Join a vibrant culture that values your input and offers diverse experiences every day.
- Qualifications: Experience in fast-paced customer environments and strong organisational skills are essential.
- Other info: This is a full-time role with opportunities for personal growth and development.
The predicted salary is between 19200 - 28800 £ per year.
Job Description The Role…An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe. About you…You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team. What we can offer you…Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. Up to 7.5% annual bonus and up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. Vacancy reference #99872 \”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\”
Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Wickes' products and services. Understanding the range of offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired or motivated a team in previous roles. Be ready to discuss specific situations where you successfully managed challenges in a fast-paced environment.
✨Tip Number 3
Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of examples where you went above and beyond to ensure customer satisfaction, as this is crucial for the Assistant Manager role at Wickes.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fast-paced, customer-facing environments. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to inspire and organise a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to handle diverse tasks. Mention how you can contribute to Wickes' unique culture and values, and provide examples of how you've successfully managed similar responsibilities in the past.
Showcase Relevant Skills: When filling out your application, highlight skills that are crucial for the Assistant Manager role, such as problem-solving, communication, and organisational skills. Use specific examples to illustrate how you've applied these skills in previous positions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully motivated others in previous roles, especially in fast-paced environments.
✨Demonstrate Customer Focus
Wickes values exceptional customer service. Think of specific instances where you went above and beyond for a customer, and be ready to discuss how you would handle various customer scenarios during the interview.
✨Highlight Your Organisational Skills
With the variety of tasks you'll face, being organised is key. Prepare to talk about your methods for staying organised and managing multiple responsibilities effectively, especially in a busy store setting.
✨Emphasise Safety Awareness
Safety is crucial in any retail environment. Be ready to discuss how you ensure safety for both customers and staff, and provide examples of how you've handled safety issues in the past.
