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- Tasks: Lead a compliance team to ensure high-quality landlord services and meet legal requirements.
- Company: Join a London-based Housing Association with strong values and a supportive team.
- Benefits: Enjoy a competitive salary and benefits package while making a real impact.
- Why this job: Be part of key changes and shape the future of property compliance in a dynamic environment.
- Qualifications: Strong communication, strategic thinking, and technical knowledge in compliance and M&E services required.
- Other info: Weekly presence in London is necessary; NEBOSH qualification preferred.
As the Head of Property Compliance, you will lead and manage landlord compliance and M&E delivery ensuring continuous high-quality service to residents. Reporting directly to the Director of Asset and Compliance, you’ll lead the Compliance function at a senior level being an integral part of the Senior Leadership team and contributing to achieving corporate goals and shaping their future.
Client Details
My client are a London based Housing Association with a great set of values and a good team in place.
Description
The key responsibilities as the Head of Property Compliance are as follows:
- Lead and manage a professional compliance team to deliver customer-focused landlord compliance and M&E services.
- Ensure staff contribute positively, sharing skills and mentoring to meet targets and KPIs.
- Deliver compliance inspection, servicing, and remediation services to meet legal and regulatory requirements.
- Oversee data assurance activities to maintain and improve property and compliance data quality.
- Foster a culture of accurate data management, ensuring compliance with data systems.
- Provide strategic direction for procurement and contract delivery, ensuring legal and best practice standards.
- Manage a capital and revenue budget exceeding 9 million.
- Collaborate with Health and Safety and Assets teams to meet fire and building safety obligations.
Profile
The successful Head of Property Compliance will require the following skills/experience:
- Excellent communication and relationship-building skills, both verbal and written.
- Strategic thinking with the ability to make evidence-based, data-informed decisions.
- Ability to manage complex information while maintaining a focus on the broader picture.
- Strong under-pressure performance, meeting deadlines and key performance indicators.
- Innovation, creativity, and openness to new ways of thinking and working.
- Strong technical knowledge of M&E services and compliance, with effective procurement and supplier management.
- Proficiency in data quality, analysis, and compliance management tools.
- Experience in managing team and departmental budgets, with relevant qualifications and knowledge of contract management and property maintenance compliance.
- NEBOSH National and General Construction/equivalent.
- A significant level of knowledge of contract management and delivery of contracts relating to servicing, maintenance and capital replacements.
- An excellent understanding of the drivers for customer satisfaction in managing and delivering contracts.
- Knowledge of all relevant legislative, regulatory and compliance areas relating to property maintenance.
- Able to get to and be in and around London on a weekly basis.
Job Offer
As the Head of Property Compliance, you will be part of some key changes going on within the organisation and instrumental in the delivery of Compliance going into next year. And you will receive a competitive salary and benefits package.
Head of Property Compliance employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Compliance
✨Tip Number 1
Familiarize yourself with the latest regulations and compliance standards in property management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the housing association sector, especially those involved in compliance and M&E services. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led compliance teams or projects in the past. Highlight your strategic thinking and ability to manage complex information while achieving KPIs.
✨Tip Number 4
Showcase your understanding of customer satisfaction drivers in property maintenance. Be ready to explain how you would enhance resident experiences through effective compliance management and innovative solutions.
We think you need these skills to ace Head of Property Compliance
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Property Compliance. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in compliance management, team leadership, and budget management. Use specific examples that demonstrate your ability to meet KPIs and deliver high-quality services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and communication skills. Mention your experience in managing compliance teams and your understanding of property maintenance regulations. Make sure to express your enthusiasm for the role and the organization.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications, such as NEBOSH certifications, and your technical knowledge of M&E services. This will help demonstrate your expertise and suitability for the position.
How to prepare for a job interview at Michael Page
✨Showcase Your Leadership Skills
As a candidate for the Head of Property Compliance, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on mentoring and developing staff to meet targets and KPIs.
✨Emphasize Strategic Thinking
Highlight your strategic thinking capabilities by discussing how you have made evidence-based decisions in previous roles. Be prepared to provide examples of how your strategic direction has positively impacted compliance and operational efficiency.
✨Demonstrate Technical Knowledge
Make sure to showcase your strong technical knowledge of M&E services and compliance. Discuss your experience with procurement and supplier management, as well as any relevant qualifications that support your expertise in property maintenance compliance.
✨Prepare for Data Management Questions
Since data quality and compliance management are key aspects of this role, be ready to discuss your experience with data assurance activities. Provide examples of how you've maintained and improved data quality in previous positions, and how this has contributed to overall compliance.
