Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage billing queries and improve processes to enhance patient experience.
- Company: Nuffield Health is a charity focused on building a healthier nation through quality healthcare.
- Benefits: Enjoy free private healthcare, gym membership, and a cycle to work scheme.
- Why this job: Join a passionate team dedicated to wellbeing and make a real impact in healthcare.
- Qualifications: Attention to detail and strong communication skills are essential for this role.
- Other info: Part-time position with flexible hours, including Saturdays.
The predicted salary is between 27000 - 45000 £ per year.
Head Office
Patient Accounts Officer
Parkside Hospital – Wimbledon | Finance | Permanent | Part-Time
Competitive Salary, Depending On Experience
22.5 hours (Includes Saturday)
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
We are seeking a meticulous and dedicated Patient Accounts Officer to join our Parkside Hospital team. In this role, you’ll play a critical part in the billing process, contributing directly to the patient experience and the success of our services.
As a Patient Account Officer, You Will
- Assist the supervisor and management of Salesforce queues
- Liaise with hospital teams to resolve billing issues and escalate when required
- Manage billing queries through the effective use of agreed procedures and in co-ordination with the customer services team.
- Propose improvements and seek opportunities to optimise ways of working within the team.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location: London
Contract type: Permanent
Reference: JR0083961
Apply
#J-18808-Ljbffr
Patient Accounts Officer employer: Nuffield Health The Holly Hospital
Contact Detail:
Nuffield Health The Holly Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Accounts Officer
✨Tip Number 1
Familiarize yourself with Salesforce, as it's a key tool for managing patient accounts. Understanding how to navigate and utilize Salesforce effectively will give you an edge in the role.
✨Tip Number 2
Brush up on your communication skills, especially in resolving billing issues. Being able to liaise effectively with hospital teams and customers is crucial for success in this position.
✨Tip Number 3
Think about ways to propose improvements in billing processes. Showing initiative and a proactive approach during the interview can demonstrate your commitment to optimizing team performance.
✨Tip Number 4
Research Nuffield Health's values and benefits package. Understanding their commitment to employee wellbeing can help you align your answers with their culture during the application process.
We think you need these skills to ace Patient Accounts Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Patient Accounts Officer position. Understand the key responsibilities and required skills, such as managing billing queries and liaising with hospital teams.
Tailor Your CV: Customize your CV to highlight relevant experience in finance and patient accounts. Emphasize any previous roles where you managed billing processes or resolved customer service issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your commitment to quality service. Mention specific examples of how you've contributed to improving processes in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Nuffield Health The Holly Hospital
✨Understand the Billing Process
Make sure you have a solid understanding of the billing process in healthcare. Be prepared to discuss how you would handle billing queries and your experience with similar tasks.
✨Familiarize Yourself with Salesforce
Since the role involves managing Salesforce queues, it’s beneficial to familiarize yourself with the platform. Highlight any previous experience you have with Salesforce or similar CRM systems during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved billing issues in the past. Demonstrating your ability to liaise with different teams and escalate issues when necessary will show your proactive approach.
✨Emphasize Team Collaboration
This role requires working closely with various hospital teams. Be ready to discuss how you’ve successfully collaborated with others in previous roles and how you can contribute to optimizing team processes.
