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- Tasks: Join a dynamic team as a Leasehold Officer, managing service charge accounts and advising leaseholders.
- Company: Ackerman Pierce is dedicated to providing top-notch housing services and support.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: This role offers hands-on experience in leasehold management and the chance to make a real impact.
- Qualifications: Previous experience in leasehold management is essential; a passion for learning is a plus.
- Other info: Perfect for those looking to grow their expertise in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Are you a Leasehold Officer looking for work? My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice on all aspects of service charges and any major works.
- To maximise the council's income through effective monitoring and management of approximately 1000 leasehold service charge accounts.
- To investigate and respond to leaseholders' queries regarding service charges and their service charge accounts.
- To perform the Council's credit control function in respect of residential leasehold service charge debt and related amounts.
- To calculate and process service charge reductions in accordance with legislation, policy and decisions of the Courts and First Tier Tribunal (Property Chamber).
- To effectively manage approximately 1,000 service charge accounts from the point of issue through to collection including setting up and monitoring payment arrangements; arrears escalation; dispute resolution and County Court action.
- To be a point of contact for queries and advice, externally & internally, concerning leases, leasehold management and the liability of lessees and applicants to contribute to Council expenditure.
If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce.
Leasehold Officer employer: Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Officer
✨Tip Number 1
Familiarise yourself with the key legislation and policies related to leasehold management. Understanding the legal framework will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in leasehold management. Attend relevant events or join online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed service charge accounts or resolved disputes. Real-life examples will showcase your problem-solving skills and experience effectively.
✨Tip Number 4
Research the council's current challenges and priorities regarding leasehold management. Being informed about their specific needs will allow you to tailor your conversation and show how you can contribute to their goals.
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Leasehold Officer. Familiarise yourself with service charge management, credit control, and leaseholder queries to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in leasehold management or related fields. Use specific examples to demonstrate your ability to manage service charge accounts and resolve disputes.
Showcase Your Skills: Make sure to highlight key skills that are relevant to the role, such as communication, problem-solving, and financial management. Provide examples of how you've successfully used these skills in past roles.
Tailor Your Application: Customise your cover letter to reflect your understanding of the company and the specific requirements of the Leasehold Officer position. Mention why you are interested in this role and how you can contribute to the team.
How to prepare for a job interview at Ackerman Pierce
✨Know Your Leasehold Basics
Make sure you brush up on your knowledge of leasehold management and service charges. Understanding the key concepts will help you answer questions confidently and demonstrate your expertise in the field.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as a leaseholder dispute or a service charge query. Think through potential scenarios and prepare your responses to show your problem-solving skills.
✨Showcase Your Communication Skills
As a Leasehold Officer, you'll need to communicate effectively with both leaseholders and internal teams. Be ready to discuss how you've successfully managed communications in previous roles, highlighting your ability to explain complex information clearly.
✨Demonstrate Your Organisational Skills
With around 1,000 service charge accounts to manage, organisation is key. Be prepared to talk about your methods for keeping track of multiple accounts and ensuring timely follow-ups, which will show your potential employer that you can handle the workload.
