Maitre d', London

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Daphne’s, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne’s has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.

We are currently seeking a poised and customer-focused Maitre D’ to join our dynamic team. As a Maitre D’, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant.

Key Responsibilities:

1. Greet and welcome guests with warmth and professionalism.
2. Manage reservations, ensuring accurate and efficient table assignments.
3. Open Table and/or Seven Rooms experience.
4. Coordinate with the service team to ensure a seamless dining experience.
5. Answer phone calls and inquiries, providing information and assistance.
6. Maintain the reception area, keeping it clean and organized.
7. Uphold the highest standards of service and guest satisfaction.

Requirements:

1. Previous experience as a receptionist, host, or Maitre D’ in a restaurant or hospitality setting.
2. Experience with either Open Table or Seven Rooms.
3. Excellent communication and interpersonal skills.
4. Strong organizational skills and attention to detail.
5. Ability to multitask in a fast-paced environment.
6. Positive and friendly demeanor.

Benefits:

1. Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
2. Unrivalled opportunities for progression across the Group.
3. Paid overtime.
4. 28 days holiday, increasing with length of service up to 5 extra days.
5. Recommend a friend scheme with great bonuses per individual referral.
6. Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
7. Reward programmes, long service awards, and staff recognition and incentives.

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