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- Tasks: Support student success through engagement, monitoring, and collaboration with staff.
- Company: Birkbeck, University of London is dedicated to flexible and accessible education.
- Benefits: Enjoy a competitive salary, 31 days paid leave, and hybrid working options.
- Why this job: Make a real impact on student lives in a supportive and diverse environment.
- Qualifications: Understanding of student needs and excellent IT skills are essential.
- Other info: Open-ended contract with opportunities for training and development.
The predicted salary is between 29377 - 32369 £ per year.
Are you passionate about supporting student success? Join Birkbeck, University of London as a Student Engagement Officer this year.
Salary range: £34,346 rising to £38,443 per annum
Contract type: Open ended
Mode: Full time
Grade: 5
Business Unit: Faculty of Science
Closing date for applicants: 01-Mar-2025
Ref No: 2083
Birkbeck is renowned for its commitment to providing flexible and accessible education, and we are looking for a dedicated individual to join the Faculty of Science and help our students thrive.
As a Student Engagement Officer, You Will:
- Support students, and the University, with compliance requirements through attendance monitoring and audits for students on visas and in receipt of funding.
- Identify students needing support to engage with their studies, and assist students in accessing college services.
- Collaborate with teaching staff and personal tutors to support student engagement.
- Enhance student induction and transition processes.
- Support student-led peer mentoring and buddying initiatives.
- Maintain records of student interactions in line with college policies, and use data to analyse student needs and suggest improvements.
To be successful as a Student Engagement Officer, you should have:
- Understanding of diverse student needs, student support services and current higher education trends.
- Excellent IT skills, particularly in Microsoft Office and Moodle (or another virtual learning environment).
- Strong organisational skills and ability to prioritise work.
- Commitment to customer service and quality improvement.
If you have experience as a Student Support Officer, Student Services Coordinator, Academic Advisor, Student Welfare Officer, or a Programme Administrator, this role could be a great fit for you.
If this sounds like the role for you – join us as a leading London University with a unique mission for widening participation.
Salary And Benefits:
£34,346 rising to £38,443 per annum. Grade 5 on the College’s London Pay Scale which includes a consolidated London Weighting Allowance.
Birkbeck Offers:
- a competitive salary and pension scheme (15%)
- 31 days paid leave
- flexible and hybrid working with 2 days on site
- generous benefits & training and development
- central location in Bloomsbury, Euston, London.
Contract:
Open-ended, permanent contract. Full-time (35 hours a week). Hybrid and flexibility offered with the requirement to attend meetings or training on site two days a week. Please submit an application form for consideration. Closing date: Sunday 1 March 2025 . Interview date: Wednesday 12 March 2025.
Enquiries:
If you would like to know more about the role, please click on apply below or contact Zoe Woodroffe, Teaching and Collaborations Manager, at
If you have difficulty using the recruitment portal, please contact providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.
We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
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Student Engagement Officer employer: Birkbeck Sport Business Centre
Contact Detail:
Birkbeck Sport Business Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement Officer
✨Tip Number 1
Familiarize yourself with the specific student support services offered at Birkbeck. Understanding how these services operate will help you demonstrate your commitment to enhancing student engagement during interviews.
✨Tip Number 2
Network with current or former Student Engagement Officers or similar roles within higher education. They can provide valuable insights into the day-to-day responsibilities and challenges of the position, which can help you prepare for potential interview questions.
✨Tip Number 3
Stay updated on current trends in higher education, especially those related to student engagement and support. Being knowledgeable about these trends will allow you to discuss relevant topics confidently during your interview.
✨Tip Number 4
Prepare examples from your past experiences that showcase your organizational skills and ability to prioritize tasks. Highlighting these skills will align well with the requirements of the Student Engagement Officer role.
We think you need these skills to ace Student Engagement Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Student Engagement Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to student support services or roles that demonstrate your understanding of diverse student needs. Use specific examples to showcase your skills.
Showcase Your IT Skills: Since excellent IT skills are a requirement, be sure to mention your proficiency in Microsoft Office and any experience with virtual learning environments like Moodle. Provide examples of how you've used these tools effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for supporting student success. Make sure to connect your personal values with Birkbeck's mission of providing accessible education.
How to prepare for a job interview at Birkbeck Sport Business Centre
✨Understand Student Needs
Make sure to familiarize yourself with the diverse needs of students and the support services available. Be prepared to discuss how you can identify and assist students who may need extra help engaging with their studies.
✨Showcase Your IT Skills
Since excellent IT skills are crucial for this role, be ready to demonstrate your proficiency in Microsoft Office and any virtual learning environments like Moodle. You might even want to mention specific examples of how you've used these tools effectively in past roles.
✨Highlight Organizational Skills
This position requires strong organizational skills and the ability to prioritize tasks. Think of examples from your previous experiences where you successfully managed multiple responsibilities and how you ensured that everything was completed on time.
✨Commitment to Customer Service
Emphasize your commitment to customer service and quality improvement. Prepare to share instances where you went above and beyond to support students or improve processes, showcasing your dedication to enhancing student engagement.
