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For Companies At a Glance
- Tasks: Help customers with skincare advice and meet sales targets.
- Company: Join Liz Earle, a brand known for natural beauty and customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and team bonuses.
- Why this job: Be part of a supportive team and become a certified skin expert.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are key.
- Other info: Flexible working options available; apply now for an in-store interview!
The hourly rate for this role is £12.40 – £13.45 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
We have a great range of benefits that go beyond salary and offer flexibility to suit you, click here to view our full list of company benefits.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here .
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle - Customer Advisor employer: No7 Beauty Company
Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarize yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your consultation skills by role-playing with friends or family. Being able to provide personalized skincare advice will show that you can meet the needs of customers effectively.
✨Tip Number 3
Stay updated on the latest skincare trends and products. This knowledge will not only impress your interviewers but also help you engage customers with relevant information.
✨Tip Number 4
Emphasize your teamwork skills during the interview. Liz Earle values collaboration, so sharing examples of how you've successfully worked in a team will highlight your fit for the role.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Advisor position at Liz Earle. Understand the key responsibilities and the qualities they are looking for in a candidate.
Highlight Relevant Experience: In your application, emphasize any previous experience you have working with customers or in beauty and skincare. Mention specific examples of how you've met sales targets or provided excellent customer service.
Show Your Passion for Skincare: Express your enthusiasm for skincare and beauty in your cover letter. Share any personal experiences or knowledge about skincare trends that demonstrate your commitment to the industry.
Tailor Your Application: Customize your CV and cover letter to reflect the values and ethos of Liz Earle. Use phrases from their 'Precious Recipe' such as 'We Care More' and 'We Never Settle' to show that you align with their company culture.
How to prepare for a job interview at No7 Beauty Company
✨Show Your Passion for Skincare
Make sure to express your genuine interest in skincare and beauty during the interview. Share any personal experiences with Liz Earle products or similar brands, and demonstrate your knowledge of current skincare trends.
✨Emphasize Customer Service Skills
Highlight your ability to build relationships with customers. Provide examples of how you've successfully assisted customers in the past, showcasing your empathy and understanding, which are key values for Liz Earle.
✨Demonstrate Team Spirit
Since teamwork is essential at Liz Earle, be prepared to discuss how you work well with others. Share instances where you contributed to a team goal or supported colleagues, reinforcing the idea of being 'One Team'.
✨Prepare for Role-Specific Questions
Anticipate questions related to sales targets and how you would approach meeting them. Think about how you can personalize consultations and skin services, and be ready to discuss strategies for promoting Liz Earle offers.
