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For Companies At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join Liz Earle, a brand known for its natural beauty and customer focus.
- Benefits: Enjoy up to 75% employee discount, flexible working options, and generous holiday allowance.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience required, just a passion for skincare and helping others.
- Other info: Complete a 12-month Skin School programme and become a certified skin expert.
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
Responsibilities
Build great relationships with our customers and your colleagues
Provide personalised consultations and skin services
Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
Complete our award-winning 12-month Skin School development programme.
Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
Welcome each customer and treat everyone with empathy and understanding
Enjoy meeting sales targets and playing their part to deliver great team performance
Love to learn and keep up to date with the latest skincare trends
Are comfortable working both on their own and within a team
Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
Previous experience working with customers
Experience using skincare products on customers
Our benefits
Liz Earle Employee discount of up to 75%
Store discount (e.g., Boots or John Lewis)
Quarterly Liz Earle Goody Box
Discretionary team bonus scheme
Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
Generous holiday allowance that increases with length of service
Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Contact Detail:
No7 Beauty Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in providing personalised consultations and handling various customer needs.
✨Tip Number 3
Stay updated on the latest skincare trends and products. Being knowledgeable about current beauty trends will not only impress your interviewers but also enable you to provide informed advice to customers.
✨Tip Number 4
Showcase your enthusiasm for teamwork and collaboration. Liz Earle values a strong team dynamic, so be prepared to discuss how you can contribute positively to the team environment during your interview.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Customer Advisor at Liz Earle entails. Familiarise yourself with their values and customer service approach to reflect this in your application.
Tailor Your CV: Highlight any previous customer service experience and relevant skills in your CV. Emphasise your ability to build relationships, meet sales targets, and your passion for skincare and beauty.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific reasons why you want to work for Liz Earle and how you align with their values like 'We Care More' and 'We Never Settle'.
Showcase Your Knowledge: In your application, demonstrate your knowledge of skincare trends and products. This could include mentioning any relevant training or certifications, as well as your personal experiences with skincare.
How to prepare for a job interview at No7 Beauty Company
✨Know the Brand Inside Out
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is key for a Customer Advisor role.
✨Demonstrate Your Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Share your personal experiences with skincare, and express your enthusiasm for helping others find the right products for their needs.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with colleagues, be prepared to talk about your ability to work in a team. Share instances where you've contributed to team success and how you can support your colleagues at the counter.
