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For Companies At a Glance
- Tasks: Lead the team to create an awesome shopping experience for customers.
- Company: Join Hollister, a brand known for its cool vibe and stylish apparel.
- Benefits: Flexible hours, great team culture, and employee discounts.
- Why this job: Be part of a dynamic team and develop your leadership skills while driving sales.
- Qualifications: No prior experience needed, just a passion for fashion and helping others!
- Other info: Must be available weekends and holidays; expect 12-16 hours weekly.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
*Schedule will vary weekly but should expect to work at least 12-16 hours per week.
*Required availability on Saturdays and Sundays as well as certain holidays.
*In addition, during peak timeframes, hours will increase to support the needs of the business.
Hollister - Key Lead, New Street employer: Hollister Co.
Contact Detail:
Hollister Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, New Street
✨Tip Number 1
Familiarize yourself with Hollister's brand values and product lines. Understanding the brand will help you connect with customers and demonstrate your passion for the products during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you guided or coached a team. Highlighting your ability to motivate others will resonate well with the responsibilities of a Key Lead.
✨Tip Number 3
Prepare to discuss how you would enhance the customer experience in-store. Think of specific examples or strategies that could improve sales and customer satisfaction, as this is a key focus of the role.
✨Tip Number 4
Be ready to demonstrate your flexibility with scheduling. Since the position requires availability on weekends and holidays, showing that you can adapt to the store's needs will make you a more attractive candidate.
We think you need these skills to ace Hollister - Key Lead, New Street
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Key Lead position. Highlight the key responsibilities and required skills, such as customer experience, team leadership, and product knowledge, to tailor your application.
Showcase Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or leadership roles. Provide specific examples of how you've improved customer experiences or led a team to achieve sales goals.
Demonstrate Brand Awareness: Research Hollister's brand values and culture. Incorporate this understanding into your application to show that you align with their mission and can effectively represent the brand.
Highlight Availability: Since the role requires weekend availability and flexibility during peak times, clearly state your availability in your application. This shows your commitment and readiness to meet the store's needs.
How to prepare for a job interview at Hollister Co.
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for providing a great in-store experience. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
As a Key Lead, you'll be guiding others. Prepare to discuss your leadership style and provide examples of how you've successfully coached or mentored team members in the past.
✨Highlight Your Product Knowledge
Familiarize yourself with Hollister's products and brand values. Be ready to discuss how you would use this knowledge to enhance customer interactions and drive sales.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various store scenarios. Think of situations where you had to think proactively and pay attention to detail.
