Store manager, Blackburn

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Kenect Recruitment are looking for a talented and experienced Retail Store Manager based in Blackburn.

Key Requirements

• Must have Value Retail / Supermarket Experience
• Previous Management or Supervisor role in a similar setting
• Works well under pressure

Key Responsibilities

• The recruitment, training, and development of all colleagues.
• Take accountability for shrinkage.
• Administration of Maxtime, responding to emails & other basic admin.
• Publishing rotas two weeks in advance & authorising holidays within adequate time.
• Ensuring you and others adhere to health and safety policies and procedures.
• Ensuring your store is H&S compliant.
• Take responsibility for reporting and chasing up any IT, H&S or maintenance issues.
• Ensuring the front and back of house is clean and tidy at all times.
• Cash and banking – completing in a timely manner whilst adhering to policies and procedures.
• Create a positive working environment for colleagues.
• Create a positive experience for all customers.
• Supporting and managing sales assistants to assist customers efficiently and politely.
• Assisting and managing sales assistants to ensure they are productive in the warehouse whilst maintaining cleanliness.
• Handling feedback, queries, and complaints from customers in a timely and professional manner.
• Policing visual merchandising and replenishment standards.
• Adhering to, and ensuring others adhere to loss prevention policies and procedures.
• Developing Assistant Managers and Supervisors and supporting their growth within the Company.
• Communicating effectively with Area Manager and other areas of the business to ensure the smooth operation of your store and prevent potential issues.
• Ensure the compliance of right to work.

Behaviours

• Patience and the ability to meet deadlines under pressure.
• Excellent customer service skills and the ability to maintain a customer-focused environment.
• Ability to collaborate with different people and as part of a team.
• Communication skills, including written and verbal communication.
• Leadership skills to motivate the team of Assistant Managers, Supervisors and Sales Assistants to drive results.
• Commitment to continuous learning and the ability to adapt to changing circumstances.
• Empathy and approachability for all team members.
• Create an environment for people to thrive.

This is an excellent opportunity to join this growing Company – Contact Carla on 01254 369 733 or 07504 006 877 (WhatsApp) or email C.V to blackburn “at” kenectrecruitment . co . uk

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