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For Companies At a Glance
- Tasks: Lead and inspire a team to exceed sales targets and deliver excellent customer experiences.
- Company: Matalan is an innovative retail company focused on inclusivity and team strength.
- Benefits: Enjoy a 20% discount, wellbeing support, life assurance, and career development opportunities.
- Why this job: Join a dynamic team that values creativity, growth, and personal development in a supportive environment.
- Qualifications: Previous senior retail management experience with strong leadership and customer engagement skills required.
- Other info: Apply early as the position may close before the deadline due to high application volume.
The predicted salary is between 36000 - 60000 £ per year.
About the role
As a Dual Site Store Manager at Matalan, you’ll be an inspirational business leader, able to develop and lead a high-performing team to exceed sales and profit targets and deliver all agreed KPI’s.
Engaging and motivating the team to deliver an excellent customer experience every day; you’ll take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers.
The sites you will be covering will be Glasgow City and East Kilbride.
As a Dual Site Store Manager, you’ll be focusing on…
- Retaining our customer base and growing it, engaging with new customers and driving your team to do the same.
- Leading the team to deliver an exciting commercial customer experience every day.
- Engaging the store team to be the best they can be through the development of your people.
- Planning consistent operational excellence and compliance that drives productivity and delivers good cost control.
- Driving store performance and maximizing opportunities to increase profit.
About You
- Previous retail management experience at a senior level ideally within a volume retailer.
- Demonstrable track record of delivering high standards and KPI’s.
- Proven high standards of customer engagement and service.
- Strong leadership, listening, and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contribute to collective creativity, open-mindedness, and growth.
We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Benefits
In addition to competitive salaries, we also offer the below core benefits:
- 20% colleague discount, which increases with length of service.
- Thrive Recognition Scheme.
- Wellbeing support provided by the Retail Trust.
- Life Assurance.
- Retail Rewards platform offering discounts for other retailers.
- Pension Scheme.
- Access to a wide range of career development.
- Additional benefits may apply depending on your role and area of the business.
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Dual Site Store Manager employer: Matalan
Contact Detail:
Matalan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Store Manager
✨Tip Number 1
Familiarize yourself with Matalan's values and culture. Understanding their commitment to inclusivity and teamwork will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've exceeded sales targets and improved customer engagement in past roles. This will demonstrate your capability to drive performance.
✨Tip Number 3
Research the Glasgow City and East Kilbride locations to understand their customer demographics and shopping behaviors. This knowledge will allow you to tailor your approach and show that you're ready to engage with the local community.
✨Tip Number 4
Prepare to discuss your leadership philosophy and how you develop team members. Matalan values the growth of its employees, so showcasing your ability to mentor and inspire others will set you apart.
We think you need these skills to ace Dual Site Store Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Dual Site Store Manager at Matalan. Highlight your previous retail management experience and how it aligns with the job requirements.
Showcase Leadership Skills: Emphasize your leadership abilities in your application. Provide examples of how you've developed teams, driven performance, and engaged customers in your previous roles.
Highlight Customer Engagement: Discuss your track record of delivering high standards of customer service. Include specific instances where you successfully retained or grew a customer base.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that are most relevant to the position. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Matalan
✨Showcase Your Leadership Skills
As a Dual Site Store Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on how you motivated them to exceed sales and deliver excellent customer experiences.
✨Demonstrate Your Analytical Abilities
Matalan values data-driven decision-making. During the interview, highlight your experience with analyzing sales data and KPIs. Discuss how you've used this information to improve store performance and drive profitability.
✨Engage with Customer Experience Strategies
Since customer engagement is crucial for this role, come ready to discuss strategies you've implemented to enhance customer experiences. Share any innovative ideas that helped retain and grow the customer base.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you had to make tough decisions or resolve conflicts within your team, and be ready to explain your thought process.
