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- Tasks: Schedule high-quality appointments and generate opportunities for our field sales team.
- Company: Join Enconvo, a leading telecoms provider helping businesses communicate effectively.
- Benefits: Enjoy uncapped commission, 23 days holiday, and great working hours with no weekends.
- Why this job: Be part of a dynamic team in a fast-paced environment with strong growth potential.
- Qualifications: Excellent communication skills, self-motivated, and experience in appointment booking required.
- Other info: Work in a supportive culture with opportunities for career development and personal growth.
Job Title: Telesales Executive Location: Telford Salary: £24,000 basic, plus uncapped commission. OTE £45,000 Introduction: Here at Enconvo we’re all about communication. As a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow. As part of the wider European Enreach Group, we have over 1,100 colleagues across Europe and provide leading solutions to businesses of all shapes and sizes. As a leading telecoms provider, our customers are at the heart of everything we do, and we’re looking for the right person to join us as part of our growing team. An exciting opportunity has arisen in our sales team and we’re looking for the right person to join us and help us work wonders. The Role: We’re looking for an enthusiastic, energetic and self-motivated team player with experience of working in a fast-paced environment to join our sales team. In the role of a Telesales Executive, you'll be responsible for scheduling high-quality appointments by deeply understanding the customers' requirements and in turn securing appointments for our field sales team. Tactically targeting specific customers via our CRM, delivering against a set of agreed objectives in line with the sales strategy. This is achieved by having excellent telephone and communication skills, with clarity, confidence, a personable attitude, and professionalism in all customer interactions. Key Responsibilities as a Telesales Executive: * As a Telesales Executive, you will be focusing on qualifying and booking appointments for our field sales team. * You will be required to generate opportunities by contacting potential customers from our CRM database and manage your own pipeline. * Achieve and exceed daily, weekly and monthly appointment targets and objectives. * Listen to the needs of customer and help find a solution from our product portfolio. * Help customers understands the benefits of moving to Enconvo as their preferred business telephony provider. * Focus on the effectiveness, efficiency, and quality of appointment activity not just the quantity, closing ratio, conversion ratio, and booking with decision makers. * Attend regular training sessions and sales days to improve your product knowledge and self-development. Who we are looking for: * An excellent and personable communicator. * Self-starter who is motivated by targets and incentives. * Proven appointment booking experience. * Team player who thrives in a fast-paced environment and collaborates well with other teams, to provide a positive customer experience. * Someone who is driven by hitting and overachieving targets. * Build rapport with customers easily over the telephone. * Can spot opportunities and capitalise on them quickly. * IT Literate with proven experience of using CRM systems. * Resilient and tenacious. What’s in it for me? * Uncapped commission scheme. * 23 days holiday (more for long service) plus an extra day off for your Birthday. * Enhanced maternity and paternity pay. * Holiday purchase scheme. * Company Pension. * Healthcare scheme. * Great working hours Monday to Friday, no weekend or evening working. * 4.00pm finish on a Friday, earlier if weekly target hit. * Life cover. * Amazing Savings with Perkbox – access to hundreds of discounts. * The ability to develop and progress your career. * Strong social ethos. * Be part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration and strong customer focus
Telesales Executive employer: Enconvo UK
Contact Detail:
Enconvo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarize yourself with Enconvo's product portfolio. Understanding the cloud phone systems, broadband, and IT solutions we offer will help you communicate effectively with potential customers and demonstrate how our services can meet their needs.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on making calls, being clear, confident, and personable over the phone is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Get comfortable with CRM systems. Since you'll be managing your own pipeline and targeting specific customers, having a good grasp of how to use CRM tools efficiently will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to exceed targets. Prepare examples from your past experiences where you've not only met but surpassed sales goals. This will demonstrate your motivation and drive to succeed in a fast-paced environment.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Telesales Executive position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize your relevant experience in telesales, appointment booking, and customer communication. Use specific examples that demonstrate your ability to meet targets and work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your motivation for working in sales, your communication skills, and how you can contribute to the team’s success.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as exceeding sales targets or successfully managing a pipeline. This will help demonstrate your capability and drive.
How to prepare for a job interview at Enconvo UK
✨Show Your Communication Skills
As a Telesales Executive, excellent communication is key. Practice articulating your thoughts clearly and confidently. Be personable and engaging during the interview to demonstrate how you would interact with potential customers.
✨Understand the Product Portfolio
Familiarize yourself with Enconvo's products and services. Being able to discuss how these solutions can benefit customers will show your commitment and understanding of the role, making you a more attractive candidate.
✨Demonstrate Your Target-Driven Mindset
Prepare examples from your past experiences where you successfully met or exceeded targets. This will highlight your motivation and ability to thrive in a fast-paced environment, which is crucial for this position.
✨Be Ready to Discuss CRM Experience
Since the role involves managing a pipeline through a CRM system, be prepared to discuss your experience with CRM tools. Highlight any specific achievements or efficiencies you've created using these systems in previous roles.
