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For Companies At a Glance
- Tasks: Lead daily operations, ensure top-notch customer service, and manage a fantastic team.
- Company: Join Loungers plc, an award-winning café-bar with over 250 locations, creating welcoming spaces.
- Benefits: Enjoy a vibrant work environment and the chance to grow in a dynamic hospitality setting.
- Why this job: Be part of a fun culture that values great food, drinks, and community vibes.
- Qualifications: Bring your leadership skills and hospitality experience; a degree is a bonus!
- Other info: This is a full-time on-site role in Congleton, perfect for passionate leaders.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Loungers plc is an award-winning, all-day neighbourhood café-bar and dining business with three distinct brands: Lounge café-bar, Cosy Club bar and dining concept, and Brightside roadside dining. The company, led by CEO Nick Collins and backed by Lion Capital Private Equity, has over 250 sites. Loungers is committed to creating unique and welcoming spaces for customers to enjoy delicious food and drinks in a relaxed atmosphere.
Role Description
This is a full-time on-site role as a General Manager at Loungers plc located in Congleton. The General Manager will be responsible for overseeing the day-to-day operations of the establishment, ensuring excellent customer service, managing staff, and maintaining high standards of cleanliness, safety, and efficiency.
Qualifications
- Leadership, management, and organizational skills
- Experience in the hospitality industry
- Customer service and communication skills
- Financial acumen and budget management
- Problem-solving and decision-making abilities
- Ability to work under pressure and handle multiple tasks
- Experience with food safety regulations and compliance
- Bachelor’s degree in Hospitality Management or related field is a plus
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General Manager employer: Loungers Ltd
Contact Detail:
Loungers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with Loungers' unique brand identity and values. Understanding what makes their café-bar and dining concepts special will help you align your management style with their vision.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in similar roles. This can provide you with insights into effective management practices and may even lead to a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer service in previous roles. Highlighting your leadership skills will be crucial during the interview process.
✨Tip Number 4
Stay updated on current trends in the hospitality industry, particularly those related to food safety and customer service. Demonstrating your knowledge of these areas can set you apart from other candidates.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Loungers plc's values and mission. Highlight how your personal values align with their commitment to creating unique and welcoming spaces for customers.
Tailor Your CV: Make sure your CV reflects your leadership and management experience in the hospitality industry. Emphasize any relevant achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: In your cover letter, discuss your passion for customer service and how your skills can contribute to maintaining high standards at Loungers. Use specific examples from your past experiences to illustrate your problem-solving abilities.
Highlight Relevant Qualifications: If you have a Bachelor's degree in Hospitality Management or related fields, make sure to mention it prominently. Also, include any certifications related to food safety regulations and compliance.
How to prepare for a job interview at Loungers Ltd
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved staff performance.
✨Understand the Company Culture
Familiarize yourself with Loungers' unique atmosphere and values. Be ready to discuss how you can contribute to creating welcoming spaces and enhancing customer experiences in line with their brand identity.
✨Highlight Your Financial Acumen
Since budget management is crucial for this role, be prepared to discuss your experience with financial planning and cost control. Share specific instances where you successfully managed budgets or improved profitability.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios you might face as a General Manager and how you would address them, especially regarding customer service and operational challenges.
