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- Tasks: Join us as a Customer Service Administrator, managing shipments and providing top-notch support.
- Company: Work with a global manufacturer in a dynamic and supportive environment.
- Benefits: Enjoy a competitive salary and flexible working hours, including weekends.
- Why this job: Perfect for proactive individuals who love customer service and want to grow their career.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 21600 - 37800 £ per year.
Location: Livingston
Salary: £27,000 per annum
Job Type: Full Time
Start Date: ASAP
Hours: Standard: 9:30am - 6:00pm, Monday to Friday. Flexibility: Must be able to cover shifts from 6:00am - 10:00pm and weekends when required.
About the Role:
We are seeking a dedicated and flexible Customer Service Administrator to join our team in Livingston. In this role, you will be working on behalf of a global manufacturer, handling shipments worth millions of pounds. You will be based in an office within their warehouse on-site, completing a range of administrative tasks to ensure the smooth processing of shipments.
Key Responsibilities:
- Manage and process shipment documentation
- Coordinate with various departments to ensure timely shipment processing
- Handle customer inquiries and provide exceptional service
- Maintain accurate records and databases
- Assist with other administrative tasks as required
Requirements:
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office Suite
- Ability to work independently and as part of a team
- Flexibility to cover various shifts and weekends as needed
Benefits:
- Competitive salary
- Opportunity to work with a global manufacturer
- Dynamic and supportive work environment
If you are a proactive and adaptable individual with a passion for customer service, we would love to hear from you. Apply now to join our team and start your new career!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Administrator employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the logistics and shipping industry. Understanding the basics of shipment processing and documentation will give you an edge in interviews, showing that you're proactive and knowledgeable about the role.
✨Tip Number 2
Highlight your flexibility in your conversations. Since the role requires covering various shifts and weekends, emphasising your willingness to adapt to different schedules can make you a more attractive candidate.
✨Tip Number 3
Prepare examples of your customer service experience. Be ready to discuss specific situations where you've successfully handled customer inquiries or resolved issues, as this will demonstrate your capability in providing exceptional service.
✨Tip Number 4
Network with current or former employees if possible. Engaging with people who have worked in similar roles can provide insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Administrator position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and include specific examples of your achievements.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight your organizational skills, ability to multitask, and any experience with Microsoft Office Suite. Make it personal and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Search
✨Showcase Your Organisational Skills
As a Customer Service Administrator, you'll need to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully handled several responsibilities at once, demonstrating your strong organisational skills.
✨Demonstrate Excellent Communication
Communication is key in this role. Be ready to discuss how you've effectively communicated with customers or team members in previous positions. Practise clear and concise responses to common interview questions.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office Suite is essential. Brush up on your skills, especially in Excel and Word, and be prepared to discuss how you've used these tools in your previous roles to manage data and documentation.
✨Emphasise Flexibility and Adaptability
The job requires flexibility in working hours. Be honest about your availability and share instances where you've adapted to changing schedules or demands in the workplace, showcasing your willingness to go the extra mile.
