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For Companies At a Glance
- Tasks: Join our team to process orders, handle returns, and support delivery processes.
- Company: Tate is a global leader in customer service with modern offices and free parking.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Why this job: This role offers hands-on experience in a dynamic team and opportunities for growth.
- Qualifications: Strong admin skills, Excel proficiency, and CRM experience are essential.
- Other info: We prioritize your comfort and accessibility throughout the application process.
The predicted salary is between 22400 - 25600 £ per year.
Customer Service Executive
Customer Service Executive FTC, Hemel Hempstead
Client: Tate
Location: Hemel Hempstead, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: e5a4f5b50fb3
Job Views: 4
Posted: 16.02.2025
Expiry Date: 02.04.2025
Salary: £28k to £32k including benefits
Contract: 12-month FTC
Working Arrangement: Hybrid working (3 days office and 2 days home)
Our client is a global organisation and market leader in their industry. Currently recruiting for a Customer Service Executive to join their team on a 12-month FTC. Great company with free parking and newly refurnished offices.
Your Role:
- Process orders via emails, calls, and shared inbox
- Deal with returns
- Monitor the complete delivery process
- Send out invoices
- Work closely with internal teams such as account managers
- Keep in-house systems up to date
- General admin tasks
- Excellent admin skills, particularly in Excel
- Good systems knowledge; SAP would be desirable or experience with an in-house CRM system
- Ability to multitask
- Team player
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
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Customer Service Executive FTC employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive FTC
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what they offer will help you answer questions confidently during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as excellent admin skills are crucial for this position. Consider practicing common functions and formulas that might be relevant to order processing and data management.
✨Tip Number 3
If you have experience with SAP or any CRM systems, be ready to discuss it in detail. Highlighting your familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully multitasked in previous roles. This will showcase your ability to handle various responsibilities simultaneously, which is essential for a Customer Service Executive.
We think you need these skills to ace Customer Service Executive FTC
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Executive position. Make sure you understand the key responsibilities and required skills, such as order processing, admin tasks, and familiarity with systems like SAP.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, particularly any roles where you've handled orders, returns, or worked with CRM systems. Use specific examples that demonstrate your multitasking abilities and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are a good fit for the Customer Service Executive position and how your skills align with their needs. Don't forget to include your preferred pronouns.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a customer service role.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Communication Skills
As a Customer Service Executive, effective communication is key. Be prepared to demonstrate your ability to handle customer inquiries clearly and professionally, whether through email or phone.
✨Highlight Your Admin Skills
Since the role requires excellent admin skills, particularly in Excel, be ready to discuss your experience with spreadsheets and any relevant software. Mention specific tasks you've accomplished using these tools.
✨Demonstrate Multitasking Abilities
The job involves processing orders and managing returns simultaneously. Prepare examples from your past experiences where you successfully juggled multiple tasks without compromising quality.
✨Familiarize Yourself with CRM Systems
If you have experience with SAP or other CRM systems, make sure to mention it. If not, express your willingness to learn and adapt quickly to new systems, as this will show your proactive attitude.
