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- Tasks: Lead the team, ensure top-notch service, and manage daily restaurant operations.
- Company: Join the San Carlo family, a renowned group with 25 authentic Italian restaurants across the UK.
- Benefits: Enjoy free meals, 50% discounts, and access to earned pay anytime!
- Why this job: Be part of a vibrant culture that values training, recognition, and community impact.
- Qualifications: 2 years in a similar role, team management skills, and excellent communication are a must.
- Other info: Opportunities for global work and a best-in-class pension plan await you!
The predicted salary is between 30000 - 42000 £ per year.
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Floor Manager – Cicchetti Piccadilly, London
Location:
London, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
956e0f824307
Job Views:
4
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Floor Manager – Cicchetti Piccadilly, London
Cicchetti Piccadilly are hiring a Floor Manager!
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK.
Colleague Benefits:
- Free Meals on Duty: Delicious, Healthy meals, all free
- 50% Staff Discount: For you and your friends and family, in any of our restaurants around the UK
- Refer a Friend: Bring your friends and earn up to 1,000 per person
- L’Accadamia Training Academy: Commitment to training and continuing professional development with our San Carlo training app
- Volunteering Days: Give back with dedicated volunteering days, making a positive impact in your community
- Squadra App: Offering you discounts and rewards with thousands of companies worldwide.
- Wagestream: Access to earned pay at any point of the month
- Legal and Financial Advice: Free legal and financial advice for you and your family
- Colleague of the Month: Monthly recognition awards where all San Carlo colleagues are celebrated.
- San Carlo Awards: Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues.
- Global Opportunities: The chance to work at one of our many international restaurants, from Dubai to Miami
- Best in Class Pension: San Carlo at partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities:
- Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
- Assist in the recruitment for new employees for the restaurant.
- Ensure smooth running of the restaurant and ensure restaurant is staffed at correct levels each day.
- Ensure delivery of high standard of service at all times.
- Support employee performance and encourage to an acceptable standard.
- Assist and support training and development of all employees.
- Deal effectively with customer complaints.
Required Qualifications & Experience:
- 2 years’ experience in a similar role
- Team management experience
- Excellent communication skills
- Meticulous attention to detail, highly organised and capable of handling multiple tasks
- A proactive self-starter who can work independently with good judgement and minimal direction
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Floor Manager - Cicchetti Piccadilly, London, London employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Cicchetti Piccadilly, London, London
✨Tip Number 1
Familiarize yourself with the San Carlo brand and its values. Understanding their commitment to authentic Italian cuisine and customer service will help you align your experience and passion with what they are looking for in a Floor Manager.
✨Tip Number 2
Network with current or former employees of Cicchetti Piccadilly or other San Carlo restaurants. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your team management skills and ability to handle customer complaints effectively. This will showcase your readiness for the responsibilities of the role.
✨Tip Number 4
Highlight your proactive approach and ability to work independently during the interview. Share instances where you took initiative in previous roles, as this aligns with the qualities they seek in a Floor Manager.
We think you need these skills to ace Floor Manager - Cicchetti Piccadilly, London, London
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Floor Manager position at Cicchetti Piccadilly. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 2 years of experience in a similar role. Provide specific examples of your team management experience and how you've successfully handled multiple tasks in a fast-paced environment.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, make sure to demonstrate these in your application. Use clear and concise language, and consider including examples of how you've effectively dealt with customer complaints or supported employee performance.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your passion for the hospitality industry and your alignment with the values of San Carlo. Mention your proactive approach and ability to work independently, as these traits are essential for the Floor Manager position.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully delegated tasks, resolved conflicts, or motivated your team to achieve high standards.
✨Highlight Your Customer Service Experience
Customer satisfaction is key in the restaurant industry. Be ready to discuss specific instances where you handled customer complaints effectively or went above and beyond to ensure a great dining experience.
✨Emphasize Your Organizational Skills
The role requires meticulous attention to detail and the ability to juggle multiple tasks. Share how you prioritize your responsibilities and maintain organization in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios you might face as a Floor Manager and how you would handle them, such as staffing shortages or unexpected customer issues.
