Account Manager

Join to apply for the Account Manager role at Groupon .

Groupon is a marketplace where customers discover new experiences and services every day and local businesses thrive. To date, we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with a relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a “best of both worlds” kind of company. We’re big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

As an Account Manager, you will be responsible for managing and developing a portfolio of mid-high tier clients on a day-to-day basis. The role is extremely varied and will consist of client meetings, presentations, creating and executing bespoke exposure plans, providing detailed post-campaign reporting, and sourcing exclusive content commercials for Vouchercloud and Groupon domains. You will need to be confident, articulate, and personable with a can-do attitude. This role requires an understanding of affiliate marketing.

You’ll spend time on the following:

• Maintaining direct client/merchant relationships with your portfolio and their network/agency contacts if applicable.
• Pitching campaigns and opportunities to clients.
• Establishing strong connections within the online marketing and affiliate industry.
• Analysing and reporting on weekly, monthly, quarterly, and annual account performance.
• Travelling to industry events when required.
• Building new client relationships and maintaining them.
• Understanding a client’s needs and working with other teams such as PPC, SEO, Comms to achieve them.
• Forecasting your portfolio’s earnings on a weekly/monthly/quarterly basis.
• Identifying new revenue opportunities with new and existing clients.

We’re excited about you if you have:

• Experience within the affiliate marketing industry.
• Extensive experience handling accounts and coordinating digital campaigns.
• Experience in online media negotiations & pitches.
• An understanding of SEO and PPC.
• An understanding of digital domains and their business/revenue models.
• A working knowledge of affiliate/partner tracking.
• Worked in a sales/business development role within the online retail sector.
• Experience in pitching to clients; you are a consultative manager rather than a hard seller.
• Proven experience in managing and growing an affiliate program.
• Be commercially and analytically minded, with strong financial evaluation and performance marketing management skills.
• Strong interpersonal skills, able to develop positive internal and external relationships.
• Confidence with a positive, outgoing approach.
• The ability to manage multiple projects.

If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

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