Head of Compliance

Job SummaryAt Waggel, we’re all about making pet ownership easier, more affordable, and ultimately more rewarding for our members. Every day, we aim to make insurance simple, stress-free, and a positive experience for our members.We are looking for a forward-thinking Head of Compliance to lead Waggel’s compliance function. This is a pivotal role where regulatory expertise meets commercial agility. The ideal candidate will have a deep understanding of FCA requirements and UK insurance regulation, and the ability to apply that knowledge in a way that enables Waggel to operate quickly, confidently, and compliantly.You’ll be both a strategic advisor and a practical partner — someone who ensures we stay compliant without slowing down innovation. You’ll work closely with cross-functional teams to embed compliance into everyday decisions, helping us maintain trust with our customers while growing responsibly and efficiently.Key ResponsibilitiesLead Compliance Function: Develop, implement, and manage Waggel’s compliance framework and strategy in line with FCA regulations and commercial objectives.Regulatory Oversight: Monitor regulatory changes and ensure timely, pragmatic implementation across the business.Operational Enablement: Collaborate with product, tech, and operations to ensure compliance is considered early in the development of products, services, and processes.GDPR Compliance: Oversee data protection compliance across the organisation, ensuring adherence to GDPR working closely with relevant teams on data handling, customer rights, and breach procedures.Risk Management: Identify and manage compliance risks, helping the business navigate complexity without unnecessary friction.Policy Development: Draft and maintain practical policies and procedures that support compliance while enabling agility.Reporting: Preparation and management of reporting obligations with the FCA, underwriters and other relevant stakeholders.Customer Focus: Ensure customer-facing teams and processes are aligned with Consumer Duty principles and other conduct rules.Requirements5+ years in a compliance role within an FCA regulated financial services firm (preferably insurance or insurtech).FCA approved SMF16 experience.Strong understanding of FCA regulations and the UK insurance regulatory environment.Experience designing and maintaining compliance frameworks that support innovation and growth.Excellent communication skills and the ability to explain regulatory requirements in plain English.Job DetailsSalary: £80k – £100K Medical insurance through Vitality Remote workingFlexible hours