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- Tasks: Lead IT operations across two exciting snow sports venues.
- Company: Join a dynamic business passionate about technology and snowsports.
- Benefits: Enjoy free skiing, discounts, 25 days holiday, and flexible working.
- Why this job: Make an impact in a fast-paced environment while innovating IT solutions.
- Qualifications: Bachelor's degree in IT and proven experience in managing IT infrastructure.
- Other info: This is a 6-month contract with potential for permanence.
The predicted salary is between 48000 - 72000 £ per year.
Are you an experienced IT professional with a passion for technology—and perhaps an interest in Snowsports? Are you looking for a hands-on, impactful role where you can shape and drive the IT operations of a dynamic business? We are looking for a Group IT Manager to lead our IT infrastructure across both The Snow Centre and Chill Factor e.
In this exciting role, you’ll have the autonomy to innovate and implement changes that support our business and industry needs. We’re seeking a well-rounded IT expert who thrives in a fast-paced environment, with the ability to manage multiple systems and foster a proactive, team-focused approach. This is a 6-month fixed-term contract which has the potential to be made permanent.
Location: Multi-site working between The Snow Centre, Hemel Hempstead, and Chill Factor e, Manchester
Purpose of the Role: As the Group IT Manager, you will be responsible for overseeing the entire IT infrastructure across both sites. You’ll drive critical projects, optimise systems, and lead technological advancements, ensuring alignment with our evolving business objectives.
Key Responsibilities:
- Budget Management: Oversee the annual IT budget and ensure cost-effectiveness.
- Daily Operations: Manage daily IT operations, including server hardware, software, and operating systems.
- System Maintenance: Coordinate technology installations, upgrades, and maintenance.
- Hardware & Software: Procure and implement new and replacement hardware and software as needed.
- System Optimisation: Test, troubleshoot, and enhance information systems for optimal performance.
- Performance Reporting: Generate performance reports for operating systems.
- Compliance: Ensure all IT activities adhere to applicable laws, codes, and regulations.
- Disaster Recovery Planning: Evaluate technology risks to develop a network disaster recovery plan and backup procedures.
- Technology Advancements: Stay current with technological trends and industry best practices.
Be a hands-on leader, with an active presence across both locations. Collaborate across departments and sites to understand IT needs and proactively solve challenges. Actively participate in management meetings and support other departments as needed, especially during peak times.
Skills & Qualifications:
- Education: Bachelor’s degree in IT, computer science, software engineering, or a related field.
- Experience: Proven experience managing IT infrastructure and services with proven experience working in a customer centric environment with real-world guest interaction. Able to fully grasp the guest and operational impact and interplay with IT systems.
- Networking: Proficiency in computer networks, network administration, and installation, ideally to a CCNA level (Cisco, Meraki, Fortinet, Sophos).
- Technical Expertise: Strong knowledge of computer hardware, cabling, wireless technology, and IT security.
- Software Proficiency: Expertise with Microsoft Windows Server (2012-2022), Exchange Online, Azure AD, and related Microsoft products.
- Additional Systems: Experience with VoIP (3CX), IP CCTV systems, server storage, hardware, Veeam, and Linux (Ubuntu).
- Leadership Skills: Strong management skills, highly organized, with excellent time management and multitasking abilities.
- Analytical Skills: Excellent problem-solving skills and attention to detail.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and public holidays.
The Snow Centre and Chill Factor e operate 7 days a week, 364 days a year and the business expects a flexible approach to working regular evenings and weekends, whilst being on-hand for emergencies and on public holidays when necessary. Ability to split your time equally across both locations with frequent travel expected (full driving licence is advantageous). Expected to work from site with occasional off-site working to be approved if required.
Company Benefits:
- Free skiing and snowboarding
- Discounted food and drinks
- Access to our employee assistance program (extends to family)
- Discounts at national retailers
- 25 days of holiday plus 8 statutory bank holidays
Group IT Manager employer: Chill Factory
Contact Detail:
Chill Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group IT Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Windows Server and VoIP systems. Being able to discuss your hands-on experience with these tools during interviews will demonstrate your readiness for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed IT teams or projects in the past. Highlighting your ability to foster a proactive, team-focused approach will resonate well with our expectations for this role.
✨Tip Number 3
Research The Snow Centre and Chill Factor e to understand their operations and customer interactions. This knowledge will help you articulate how your IT strategies can enhance guest experiences and operational efficiency during your discussions.
✨Tip Number 4
Be prepared to discuss your approach to disaster recovery planning and risk management. Given the importance of these areas in the role, demonstrating your strategic thinking and problem-solving skills will set you apart from other candidates.
We think you need these skills to ace Group IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly in infrastructure and operations. Emphasise your leadership skills and any experience you have in customer-centric environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and how it relates to the snowsports industry. Mention specific projects or achievements that demonstrate your ability to innovate and optimise IT systems.
Highlight Relevant Skills: In your application, clearly outline your technical expertise, especially with Microsoft products, networking, and IT security. Include any certifications like CCNA that are relevant to the role.
Showcase Flexibility and Teamwork: Mention your willingness to work flexible hours and your ability to collaborate across departments. Provide examples of how you've successfully managed multiple priorities in a fast-paced environment.
How to prepare for a job interview at Chill Factory
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and how it can enhance operations. Share examples of how you've implemented tech solutions in previous roles, especially in fast-paced environments.
✨Demonstrate Leadership Skills
As a Group IT Manager, you'll need strong leadership abilities. Prepare to discuss your management style and provide examples of how you've successfully led teams or projects in the past.
✨Highlight Relevant Experience
Be ready to talk about your experience with IT infrastructure management, particularly in customer-centric environments. Discuss specific systems you've worked with, such as Microsoft Windows Server or VoIP systems.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of scenarios where you've had to troubleshoot issues or implement disaster recovery plans, and be prepared to share those experiences.
