Records Manager, London

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Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

As a Records Management Specialist, you will be responsible for overseeing the lifecycle of corporate records and data, ensuring compliance with internal and regulatory standards. You will manage retrieval, archiving, destruction, and digitisation processes, supporting teams across the business to maintain accurate and accessible records. This role requires a systematic approach, strong attention to detail, and the ability to balance multiple priorities effectively.

As a Records Manager, you will:

• Manage retrieval, refiling, destruction, and listing of records and databases.
• Index and archive boxes from offshore locations for secure storage with Iron Mountain.
• Maintain and update Iron Mountain eSearch in line with eSearch standards.
• Provide administrative support for Livelink, assisting the Applications Team as needed.
• Prepare and verify invoices for vendors including Stratum, Expro, and Corelabs.
• Process ad-hoc requests, including retrieval, destruction, and digitisation of records.
• Prepare and maintain listings for storage providers and business users.
• Conduct quality control (QC) checks on scanned documents and ensure correct refiling within Livelink.
• Facilitate the secure transfer of data for receipt and dispatch.
• Work closely with corporate teams to maintain the Records Classification and Retention Schedule (RCRS).
• Develop and implement corporate-approved RCRS frameworks.

Requirements

• Experience in document control, records management, or data archiving is desirable.
• Familiarity with records management systems such as Iron Mountain eSearch and Livelink is beneficial, though training will be provided.
• Proactive and methodical approach to tasks, ensuring accuracy and efficiency.
• Collaborative team player with excellent interpersonal and communication skills.
• Highly organised with the ability to manage multiple priorities effectively.
• Detail-oriented, with a strong commitment to maintaining accurate records.

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here’s what you can expect as part of our benefits package:

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
• Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

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