Operations Director

Operations Director Soft Services (Cleaning) – Facilities Management £95,000 – £115,000 + Large Bonus + Car Allowance Prestigious Client Portfolio – c.£25m P&L Ownership London Are you an Operations Director in Soft Services FM with a proven track record of running large, complex portfolios? Do you thrive in high-expectation environments – where reputation, service excellence and board-level stakeholder relationships really matter? This is a rare opportunity to join a top tier Facilities Management organisation supporting some of the most prestigious, high profile UK clients – across corporate, financial, technology and landmark built environments. You’ll have full operational and commercial accountability for a ~£25m portfolio, leading a large multi-site team to deliver best-in-class soft services solutions. What you’ll be doing Full P&L ownership of a c.£25m national cleaning portfolio Leading delivery standards, operational performance & client experience Driving innovation, continuous improvement and commercial efficiencies Holding complex senior stakeholder relationships (C-suite / Exec level) Leading senior Operations Managers, and wider remote site teams Supporting growth, rebids and mobilisations What we’re looking for Proven Director-level soft services / cleaning background (FM sector) Experience with highly prestigious / blue-chip / regulated clients Demonstrable P&L ownership of large portfolios Self-starter with the confidence to challenge and influence at board level Evidence of driving margin improvement & service transformation Strong data / MI / commercial reporting capability Package £95,000-£115,000 base salary (DOE & portfolio experience) Significant bonus potential Car allowance + wider corporate benefits Why this role? National prestige accounts Growing portfolio A business that backs innovation and fast decision-making Future career progression into Exec level roles Apply now if you’re an Operations Director in the cleaning / soft services space and want to take ownership of one of the most prestigious FM portfolios in the UK. Confidential conversations welcome. #eng1