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- Tasks: Lead the meetings and events department, ensuring exceptional guest experiences.
- Company: Join The Belfry Hotel & Resort, an award-winning destination with luxurious amenities and world-class golf courses.
- Benefits: Enjoy a competitive salary, team-focused culture, and opportunities for growth in a vibrant environment.
- Why this job: Be part of an exciting expansion project and shape unforgettable events at a top-rated resort.
- Qualifications: Extensive experience in managing large-scale events, strong leadership, and excellent communication skills required.
- Other info: Join a team recognised as one of the best places to work in the industry.
The predicted salary is between 50000 - 55000 £ per year.
The Belfry Hotel & Resort is an award-winning hotel with over 300 luxurious bedrooms and suites, multiple restaurants and bars, event and meeting spaces, a leisure club, and spa. Our three golf courses, including The Brabazon, are recognised as world-class and host this year's Betfred British Masters. We are embarking on an exciting new chapter with a major expansion and renovation project, due for completion in Autumn 2025, with an investment exceeding £80 million. This includes a new event space, The Masters Suite, 149 additional bedrooms, a state-of-the-art leisure club, and more. We prioritise taking care of our team as much as our guests, evidenced by our inclusion in the 2024 Caterer’s Top 30 Best Places to Work and Springboard’s 2024 Best Employer. Join us as we develop an unparalleled resort experience. The on-target earning potential for this role is a £52,940 annual salary, comprising a £50,000 base salary and approximately £2,900 in gratuities annually.
About The Role
As the Senior Head of Meeting & Events Operations, you will play a pivotal role in shaping the future of our meetings and events department during a historic period for The Belfry. Your leadership will ensure we continue to deliver exceptional events and exceed guest expectations.
Key Responsibilities
- Manage the entire operation across 24 conference rooms and the new 920-seater Masters Suite.
- Drive revenue by identifying new opportunities, managing client relationships, and developing sales strategies.
- Lead and motivate the largest department within the hotel, ensuring seamless execution of all events.
- Implement initiatives to uphold high standards of guest experience from enquiry to event completion.
- Develop and mentor a high-performing team, fostering a culture of collaboration and innovation.
- Anticipate industry trends, optimise facilities, and seek growth opportunities.
- Collaborate with senior management, sales, and other departments to maintain industry-leading standards.
Ideal Candidate
- Extensive experience managing large-scale meetings and events, preferably in a hotel or conference setting.
- Strong communication skills across multiple platforms.
- Ability to work efficiently under deadlines, managing multiple tasks with precision.
- Proven leadership skills to motivate and develop teams.
- Deep understanding of the meetings and events industry, including trends and technology.
- Focus on operational efficiency and attention to detail.
- Excellent relationship-building skills with internal teams and clients.
- Passion for delivering world-class events and maintaining high standards.
Senior Head of Meeting & Events Operations employer: The Belfry Hotel & Resort
Contact Detail:
The Belfry Hotel & Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Head of Meeting & Events Operations
✨Tip Number 1
Network with professionals in the meetings and events industry. Attend industry conferences, workshops, or local networking events to connect with potential colleagues and learn about the latest trends. This can help you gain insights into what The Belfry Hotel & Resort might be looking for in a candidate.
✨Tip Number 2
Research The Belfry Hotel & Resort thoroughly. Familiarise yourself with their recent projects, especially the major expansion and renovation. Understanding their vision and how you can contribute will give you an edge during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed large teams in the past. Be ready to share specific examples of how you've driven revenue and improved guest experiences in previous roles.
✨Tip Number 4
Stay updated on the latest technology and trends in the meetings and events sector. Being knowledgeable about new tools and techniques can demonstrate your commitment to operational efficiency and innovation, which are key aspects of the role.
We think you need these skills to ace Senior Head of Meeting & Events Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in managing large-scale meetings and events. Use specific examples that demonstrate your leadership skills and operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering world-class events. Mention how your background aligns with the key responsibilities of the role and how you can contribute to The Belfry's exciting expansion.
Showcase Relevant Skills: Emphasise your strong communication skills and ability to manage multiple tasks under deadlines. Provide examples of how you've successfully built relationships with clients and internal teams in previous roles.
Research The Belfry: Familiarise yourself with The Belfry Hotel & Resort, its facilities, and recent developments. Understanding their vision and values will help you tailor your application and show genuine interest in the position.
How to prepare for a job interview at The Belfry Hotel & Resort
✨Showcase Your Leadership Skills
As a Senior Head of Meeting & Events Operations, your ability to lead and motivate a large team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how it has contributed to successful events.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends and technologies in the meetings and events industry. During the interview, discuss how you can leverage this knowledge to enhance the guest experience and drive revenue at The Belfry Hotel & Resort.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and operational efficiency. Prepare scenarios where you've had to manage multiple tasks under pressure, ensuring you articulate your thought process and the outcomes effectively.
✨Highlight Relationship-Building Skills
Strong communication and relationship-building skills are essential for this role. Be ready to discuss how you've developed client relationships in previous roles and how you plan to maintain and enhance these at The Belfry.
