Business Administrator

Do you have business admin experience and now looking for a new challenge with bigger rewards?

This diverse role covers all the key areas of business and offers you the opportunity to work with, support and learn from other departments heads. Including customer service, sales, operational and financial administration tasks, this general admin role means you will have a direct input into the growth and success of the company.

Waterloo Business Management Ltd is a family-run business in Oldham, OL1 3LL. We are focussed on delivering a professional service to our customers with a market-leading and innovative collection & recycling solution for the UK print industry. Our rapidly growing business presents new challenges and opportunities for our fast-paced and solution-driven team.

Following the successful completion of recent significant new business contracts, we are looking for someone with experience of administration processes, good organisational skills, a ‘get the task done’ mentality and a ‘find the solution’ approach to support our business. The successful candidate will be responsible for handling all administrative functions to ensure business process flows are maintained, checks are completed and customer satisfaction is achieved.

There will also be plenty of opportunity for development and further responsibilities if that is what you are looking for.

Responsibilities:

• Following customer service policies and procedures

• Downloading, consolidating and managing sales order data

• Booking couriers and transport requirements for customer online orders

• Pro-actively identifying courier queries

• Assisting with resolving queries, including customer communications

• Import / Export and other shipping documentation compliance

• Producing environmental certificates, reports and other documents

• Entering and checking customer invoices and credits

• Entering and checking supplier invoices and credits

• Daily KPI figures and updates

• Managing system stock levels of a small range of consumable products

• Customer, Management and Exception reports

• Assisting the Operational and Commercial teams in the delivery of business objectives

• Assisting with the development of tools, systems, processes etc. to benefit the business and customers

• Assisting the Management team with any other tasks such as holiday logs, training files, checklists etc.

• Experienced and proficient with MS Office (Excel, Outlook, Word)

• Excellent communication skills

• Organisational skills

• Administrative experience

• Office experience

• Data entry and detail-checking skills

• Phone etiquette, * Microsoft Suite: 2 years (required)

• Administrative: 2 years (required)

• Service-Based industry (not retail): 2 years (required)

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events

• Company pension

• Free parking

Schedule:

• Day shift

• Monday to Friday

• No weekends

Waterloo Business Management Ltd

Gould Street, Oldham OL1 3LL

Permanent, Full-time, Gould Street, Oldham OL1 3LL