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- Tasks: Deliver exceptional customer service and elevate the retail experience at Moleskine.
- Company: Join Moleskine, a renowned Italian brand known for luxury stationery and accessories.
- Benefits: Enjoy competitive pay, career growth opportunities, and discounts on Moleskine products.
- Why this job: Be part of a creative team in a dynamic environment that values passion for design.
- Qualifications: Previous retail or customer service experience preferred; strong communication skills required.
- Other info: This is a part-time role located in London stores.
Sales Associate – Luxury Retail
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
(Part Time)
Moleskine
Location: London Stores
Are you passionate about luxury stationery and providing exceptional customer service? Do you thrive in a dynamic retail environment where creativity meets productivity? Moleskine, the renowned Italian manufacturer of exquisite notebooks, planners, and accessories, is seeking enthusiastic individuals to join our team in Milan, Italy.
As a Sales Associate at Moleskine, you will play a pivotal role in driving sales productivity, enhancing customer service levels, and maintaining the impeccable standards of our brand.
What will you be doing on a daily basis?
Customer Service
• Be a brand ambassador, embodying the essence of Moleskine in every interaction.
• Elevate the retail experience by delivering friendly, courteous, and efficient service to
every customer.
• Master the art of upselling with confidence and finesse.
• Stay updated on competitor ranges and price points to provide informed
recommendations.
• Handle customer inquiries and complaints with professionalism and empathy.
Visual Merchandising
• Bring our brand to life by implementing captivating visual merchandising changes.
• Ensure that products are impeccably presented and the store maintains a pristine
appearance.
Stock Control
• Assist in maintaining optimal stock levels through replenishment and accurate
processing of deliveries.
• Keep stockroom areas organized and efficient.
The right skillset for this role includes:
• Previous experience in retail or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Passion for luxury stationery and design.
The benefits for this exciting role include:
• Competitive salary and incentives.
• Opportunities for career growth and development.
• Discounts on Moleskine products.
• A supportive and collaborative work environment.
If you\’re ready to embark on a rewarding journey with a globally recognized brand,
apply now to join the Moleskine team and be part of something extraordinary
Sales Associate - Luxury Retail employer: Case London Ltd
Contact Detail:
Case London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Luxury Retail
✨Tip Number 1
Familiarize yourself with Moleskine's product range and brand values. Understanding the essence of luxury stationery will help you embody the brand during your interactions with customers.
✨Tip Number 2
Practice your upselling techniques by role-playing with friends or family. Being confident in your ability to recommend products can significantly enhance the customer experience and boost sales.
✨Tip Number 3
Stay informed about competitors in the luxury stationery market. Knowing their offerings and price points will enable you to provide valuable insights to customers, showcasing your expertise.
✨Tip Number 4
Demonstrate your attention to detail by preparing a small visual merchandising project. This could be a mock-up of how you would present Moleskine products in-store, highlighting your creativity and organizational skills.
We think you need these skills to ace Sales Associate - Luxury Retail
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Moleskine's products and brand values. Show your passion for luxury stationery in your application by referencing specific products or campaigns that resonate with you.
Highlight Relevant Experience: Emphasize any previous retail or customer service experience in your CV. Use specific examples to demonstrate how you've provided exceptional service or handled customer inquiries effectively.
Showcase Your Skills: In your cover letter, highlight your communication skills, attention to detail, and organizational abilities. Mention how these skills will help you excel as a Sales Associate at Moleskine.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'brand ambassador' and 'visual merchandising,' to make your application stand out.
How to prepare for a job interview at Case London Ltd
✨Embrace Your Passion for Luxury Stationery
Show your enthusiasm for luxury stationery during the interview. Share personal experiences with Moleskine products and how they inspire your creativity. This will demonstrate your genuine interest in the brand.
✨Master Customer Service Scenarios
Prepare for role-play scenarios that may arise during the interview. Practice responding to customer inquiries and complaints with professionalism and empathy, showcasing your ability to elevate the retail experience.
✨Highlight Your Visual Merchandising Skills
Discuss any previous experience you have with visual merchandising. Be ready to share ideas on how you would implement captivating displays that align with Moleskine's brand image and maintain a pristine store appearance.
✨Demonstrate Strong Communication Skills
Effective communication is key in retail. Prepare examples of how you've successfully interacted with customers or worked as part of a team. This will highlight your interpersonal skills and ability to be a brand ambassador.
