Coordinator

Job Title: Despatch and Telesales Coordinator Location: Head Office, with free parking Hours: 8:30 AM – 5:30 PM, Monday to Friday (1-hour lunch break) Salary: + Bonus Incentive Scheme for meeting monthly targets Holidays: 20 days annual leave + Bank Holidays Job Overview: We are seeking a driven and persuasive individual to join one of our prestigious clients. This role is crucial in ensuring timely deliveries by contacting clients and coordinating the shipment of orders valued at £30k-£40k daily. You will need a combination of telesales and interpersonal psychology skills to build instant rapport and influence clients to accept delivery schedules that align with our logistics timeline. Key Responsibilities: * Contact clients to inform them of order readiness and arrange delivery promptly. * Establish strong relationships and negotiate delivery dates in alignment with company targets. * Ensure all shipments are dispatched efficiently, meeting daily and monthly targets. * Collaborate with the wider team to improve despatch performance and achieve operational goals. * Maintain accurate records of client communications and delivery schedules. Key Skills and Experience: * Strong telesales experience with a proven ability to build rapport quickly. * Persuasive communication and negotiation skills. * Ability to work under pressure and meet daily targets. * A proactive, \”hit the ground running\” attitude with a focus on solutions. * Experience in a fast-paced, customer-focused environment is desirable