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For Companies Responsibilities:
- Provide pre-sales and after-sales technical service support for the sales team.
- Assist customers in fault analysis and troubleshooting by telephone or email.
- Analyze related data and assist in improving data accuracy and customer satisfaction.
- Communicate with other departments and timely report product problems.
- Travel to provide on-site support and training to distributors and installers.
- Attend industry conferences and events.
- Other matters assigned by superiors.
Qualifications:
- Background in science, major in electricity & electrical engineering is preferred.
- Three years or above relevant working experience, having a background in the renewable energy industry is preferred.
- Serious attitude, sense of responsibility, strong pressure resistance.
- Strong communication skills and teamwork spirit, with good customer service awareness.
Technical Service Engineer employer: SolaX Power
As a Technical Service Engineer with us, you'll join a dynamic team that values innovation and collaboration in the renewable energy sector. We offer a supportive work culture that prioritises employee growth through continuous training and opportunities to attend industry events, all while being based in a location that fosters both professional and personal development. Our commitment to customer satisfaction and teamwork ensures that you will find meaningful and rewarding employment here.
Contact Detail:
SolaX Power Recruiting Team
