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- Tasks: Lead catering operations across 35 client accounts, ensuring quality and profitability.
- Company: Eurest specializes in contract catering, focusing on sustainable and impactful food solutions.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and discounts on shopping and travel.
- Why this job: Join a dynamic team that values food's impact on happiness and productivity in the workplace.
- Qualifications: 3+ years in senior management within contract catering; strong financial and leadership skills required.
- Other info: Diversity is our strength; we embrace all talents and backgrounds.
The predicted salary is between 60000 - 84000 £ per year.
Head of Operations (Catering) – Midlands & North
Eurest Leigh Woods, England, United Kingdom
Head of Operations – Eurest Catering
We have an exciting opportunity for an experienced Head of Operations to join our Eurest business overseeing circa. 35 client accounts across the Midlands and North (including Scotland) of the UK. You’ll lead catering operations, ensuring high standards, profitability, and contract retention while driving service excellence.
At Eurest, we understand the power of food in making our client’s business happier and more productive – not to mention more sustainable. From super-fresh ingredients to cutting-edge communal dining spaces, our experience-led contract catering solutions are all about creating a positive impact for the workplace and the planet we share.
Key Responsibilities Include But Not Limited To:
- Leadership: Lead and motivate operational teams to drive high performance.
- Client Relations: Develop and maintain strong client and stakeholder relationships.
- Quality & Compliance: Uphold food quality, safety, and regulatory standards.
- Financial Management: Ensure contracts operate within terms, budgets, and performance targets.
- Innovation & Growth: Identify growth, efficiency, and innovation opportunities.
- Passionate about food: Ensure your teams create food across the area that is tailored to client’s wants and needs that are delicious, healthy and planet positive.
- Sales & Retention: Support sales in bids, proposals, and business retention strategies.
About You:
- 3+ years’ experience in senior management in leading, managing and developing successful teams across multiple sites within a Contract Catering Business.
- Must be commercially astute, disciplined, organised, and experienced in developing budgets, meeting financial targets, managing a heavy workload, and working to tight deadlines.
- Flexibility in approach and mindset.
- Ability to build and maintain strong client relationships.
- Track record of growing sales and retaining business.
- Demonstrable financial acumen.
- Demonstrated ability to lead and develop high-performing teams.
- Knowledge of food safety and regulatory compliance.
About Us:
We offer a competitive remuneration package. If this sounds like an exciting opportunity and you have any questions, please contact our Resourcing Partner, Emma Passmore, by emailing
Benefits:
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Discretionary Bonus
- Electric company car or car allowance
- 27 days holiday plus bank holidays
- BUPA Private healthcare for single, married, or family as required
- Pension scheme and Life Assurance
- Financial wellbeing programme and preferred rates on salary finance products
- Aviva Digicare – Free annual healthcare check
- Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
- Employee Assistance Programme
- Holiday purchase scheme
- Sharebuy Scheme
- Recognition awards including Be a Star peer recognition and Long Service Awards
- Employee networks created and led by employees for employees
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment, Health & Wellbeing and Travel discounts
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Vodafone discounts
- On-going training & development and career pathways.
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Services
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Head of Operations - Midlands & North employer: Eurest
Contact Detail:
Eurest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Midlands & North
✨Tip Number 1
Familiarize yourself with the latest trends in contract catering and food sustainability. This knowledge will not only help you during interviews but also demonstrate your passion for the industry, which is crucial for a leadership role.
✨Tip Number 2
Network with professionals in the catering and hospitality sectors, especially those who have experience in operations management. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved operational efficiency in previous roles. Highlighting your achievements will showcase your capability to drive performance in this position.
✨Tip Number 4
Research Eurest's client accounts and their unique needs. Tailoring your approach to show how you can enhance their service delivery will set you apart as a candidate who understands the business and its clients.
We think you need these skills to ace Head of Operations - Midlands & North
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Operations position. Understand the key responsibilities and required qualifications, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in operations management, client relations, and financial oversight. Use specific examples that demonstrate your ability to lead teams and drive performance in a catering environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service excellence. Mention your experience in managing multiple sites and your track record in growing sales and retaining business. Make sure to convey your enthusiasm for the role and the company.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your leadership skills and operational success. For example, mention any improvements in client satisfaction, cost savings, or successful project implementations you've led.
How to prepare for a job interview at Eurest
✨Showcase Your Leadership Skills
As a Head of Operations, your ability to lead and motivate teams is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on high performance and team development.
✨Demonstrate Client Relationship Management
Strong client relations are key in this role. Be ready to discuss your experience in building and maintaining relationships with clients and stakeholders, highlighting specific strategies that led to successful outcomes.
✨Highlight Financial Acumen
Since financial management is a significant part of the job, come prepared to talk about your experience with budgets, meeting financial targets, and any innovative approaches you've taken to improve profitability.
✨Passion for Food and Sustainability
Eurest values a passion for food and sustainability. Share your thoughts on how you can contribute to creating delicious, healthy, and planet-positive food experiences, and any relevant initiatives you've been involved in.
