Workshop Controller

• Breakdown Management: Managing calls from customers and arranging for engineers to attend breakdowns promptly.

• Job Card Management: Updating job cards on the internal database and allocating jobs efficiently.

• Machine Availability: Checking the availability of machines and ensuring their status is always up-to-date in our systems.

• Coordination: Collaborating with the engineering and transport teams to ensure the correct machines are ready and delivered to customer sites.

• Customer Service: Communicating effectively with colleagues and providing a helpful and friendly point of contact for depot enquiries.

• Industry Experience: Previous experience in the Plant, Powered Access, Tool, or Material Handling industries.

• Technical Skills: Proficiency with Microsoft Office Suite and general computer skills.

• Communication Skills: Strong verbal and written communication abilities.

Additional Requirements:

• Organisational Skills: Ability to multitask and manage time effectively in a fast-paced environment.

• Problem-Solving: Strong problem-solving skills to address and resolve service issues efficiently.

• Team Player: Ability to work well within a team and support colleagues in achieving common goals.

• Company car

• Company pension

• Free parking

• On-site parking

• Sick pay

• Work from home

Next Steps: If this Workshop Controller role interests you or if you are seeking advice on your next career move, please contact Mia at Kemp Recruitment on 0330 440 2323. Alternatively, apply with an up-to-date CV.