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- Tasks: Lead technical delivery of ServiceNow solutions and engage with customers to solve business problems.
- Company: Join Eviden, a global leader in digital transformation with 55,000 talented professionals.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an elite team with a strong reputation for customer satisfaction and innovation.
- Qualifications: Experience in software implementation and knowledge of ITSM tools like ServiceNow is essential.
- Other info: Must be eligible for security clearance and prepared to travel.
The predicted salary is between 43200 - 72000 £ per year.
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Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
About the practice:
We are an Elite ServiceNow partner, with a leading reputation for customer satisfaction, operating with a global footprint, delivering services to leading brands across all Industries. With over 16 years of ServiceNow partner experience, providing a Centre of Excellence for ServiceNow within Eviden through over 500 experts and 1300 certifications, this is a fantastic opportunity to join a dynamic, fast paced, and growing area.
About the role:
The primary role of theServiceNow Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design.
If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you:
• ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell)
The candidates should be eligible to obtain a security clearance to theBPSS level andto be eligable for SC.
Responsibilities:
Lead functional design workshops and develop specifications aligned with both platform capabilities and client requirements, while actively engaging and challenging customer input.
Deliver end-to-end technical solutions on ServiceNow, collaborating with Pre-Sales and Delivery teams to support demos, design proofs, and respond to business and technical queries.
Contribute to team growth by mentoring peers, sharing best practices, and supporting the development of Eviden’s ServiceNow practice.
Qualifications, skills and experience:
Extensive experience in software implementation and leadership , including managing small teams, delivering consulting or development projects, and producing both technical and customer-facing documentation.
Deep expertise in ServiceNow and ITSM tools , with desirable experience in ITSM, ITBM, ITOM, CSM, and HR modules, plus knowledge of enterprise SaaS solutions and relevant certifications.
Advance your career with us and enjoy:
- Pension Matching
- Private Medical Scheme
- Life Assurance
As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.
We are a care leaver friendly employer, if you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox –
If you have any questions, please contact our recruiter Inka Tsoneva .
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
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ServiceNow Senior Technical Consultant employer: Atos SE
Contact Detail:
Atos SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Senior Technical Consultant
✨Tip Number 1
Familiarize yourself with the latest ServiceNow features and updates. This will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with the ServiceNow community through forums, webinars, and local meetups. Networking with other professionals can provide insights into best practices and potential job leads.
✨Tip Number 3
Prepare to discuss specific case studies or projects where you've successfully implemented ServiceNow solutions. Real-world examples can showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Highlight any leadership experience you have, especially in managing teams or projects. This role requires strong leadership skills, so be ready to share how you've guided others in past roles.
We think you need these skills to ace ServiceNow Senior Technical Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the ServiceNow Senior Technical Consultant position. Make sure you understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with ServiceNow or other ITSM toolsets. Provide specific examples of past projects where you led technical delivery or engaged with customers to solve business problems.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, make sure to demonstrate these in your application. Use clear and concise language, and consider including examples of how you've effectively communicated complex technical information to non-technical stakeholders.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and values of Eviden. Mention your understanding of their commitment to digital transformation and how your skills align with their goals, particularly in customer satisfaction and innovative solutions.
How to prepare for a job interview at Atos SE
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the ServiceNow Senior Technical Consultant role. Familiarize yourself with the responsibilities such as preparing functional design workshops and leading technical delivery. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with ServiceNow or other ITSM toolsets. Highlight specific projects where you successfully implemented solutions, focusing on your problem-solving skills and technical delivery capabilities.
✨Demonstrate Leadership and Mentoring Skills
Since the role involves managing small teams and mentoring others, be ready to share examples of how you've led projects or coached team members in the past. This will show your potential employer that you can contribute to the growth of their ServiceNow practice.
✨Prepare for Customer Engagement Scenarios
Expect questions about how you would engage with customers to validate their requirements and propose solutions. Prepare scenarios from your past experiences where you successfully navigated customer challenges and delivered effective solutions.
