Head Of Practice - £100K +Bonus/Share Profits (Hybrid)

Kaboodle Digital is a digital recruitment agency working to find the best talent for brilliant clients in the digital space. This illustrious and exciting client is a high-performance agency famed for its world-class company culture. They seek to create an environment where everyone is excited to come to work and contribute to their two-fold mission: to change the future of digital advertising and to build the best company to work for.

The Role

• You will oversee the overall performance of the influencer division, leading the Client Services Team, to deliver outstanding results for our clients.
• You will use your extensive experience and independent judgment to ensure the seamless delivery of high-impact influencer campaigns across multiple accounts and industries.
• You’ll nurture the most senior client relationships, acting as the ultimate point of escalation and strategic advisor for key stakeholders.
• You’ll have a relentless focus on client satisfaction and long-term success.
• You’ll deliver the Influencer practice profitability through efficient processes, automation and technology adoption.
• You will lead the team and effectively resource the Influencer practice, setting work priorities and delivery.
• You will lead the career development, retention and engagement of the Influencer team, regularly identifying growth opportunities for individuals.
• You will help deliver the commercial frameworks for our clients ensuring campaigns are delivered to the required profitability margin.
• You’ll oversee the development of strategic client growth plans for our clients, growing additional client revenue by up/cross-selling solutions, products and services.
• You’ll partner with the Heads of Practice and Managing Partners across the wider business to develop new business pitches for both existing and new clients.
• You’ll oversee the development of a portfolio of Client case studies and articles promoting influencer solutions and support with awards submissions.
• You’ll develop and deliver training, building learning and knowledge certifications across the practice.

Who you are

• Strong Influencer delivery knowledge and 12+ years of experience.
• Proven client leadership skills as a trusted strategic advisor to a number of high profile clients.
• Highly commercial with demonstrable experience in managing a successful, efficient and profitable delivery team.
• Demonstrable success in optimising Influencer delivery through automation, processes and technology.
• A natural problem solver who enjoys providing solutions for clients.
• A confident, dynamic, engaging and authentic communicator.
• Passionate about leading teams, coaching and growing the careers and knowledge of those around you.
• Understanding of full end-to-end workings of a full-service media agency and how component parts work to deliver an integrated solution.
• Experience of building, collating and delivering training and certification/accreditations.

How you Succeed

• You will live our culture code every day!
• You will hit contribution margin targets through effective budget management.
• You’ll hit internal targets/metrics around resource utilisation.
• You will hit our quality assurance metrics across the practice.
• Hit our technology adoption target.
• You’ll hit our internal targets for team engagement, retention and career growth.
• Client satisfaction targets being met.
• Award wins for Client solutions.
• Learning certifications created and met across the practice.
• Evidence of broad revenue sources for your client via multiple products.

I’ve worked with this award-winning client for the better part of 10 years. They are cutting-edge and innovative. The best part is that they are just simply nice and very much believe in a work/life balance.

Please get in touch for full JD and immediate consideration. Please send CV to jfraser@kaboodledigital.com