Head of Client Services

The role of Team Leader based in Fulham Broadway will be responsible for:

• A strong leader who understands the importance of leading by example and maintaining a consistent input.
• Someone who can manage and motivate the team to achieve outstanding results in day-to-day MA generation activities.
• A relationship builder who can collaborate effectively with the front offices and strengthen internal partnerships.
• A knowledgeable professional who stays up to date with market trends and uses this insight to guide the team.
• A trainer and mentor who is dedicated to developing the team and enhancing the solid foundations we have put in place.

Qualifications & Experience

The successful Team Leader will have the following attributes:

• This role is perfect for someone who is passionate about achieving excellence while fostering a supportive and productive team environment. Previous client services experience is not a pre-requisite.
• Efficient and well organised with a keen eye for detail.
• Confident with a professional approach.
• Ability to build relationships and rapport with both internal colleagues and clients.
• Excellent standard of communication.
• Have a good level of IT knowledge, especially Microsoft Office.
• Possess exceptional customer service skills.
• Able to work well in a pressurised office environment and with a team.

Seniority Level

Associate

Employment Type

Full-time

Job Function

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