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- Tasks: Assist in setting up and servicing conference and banqueting suites while ensuring guest satisfaction.
- Company: Join the vibrant team at Eastwood Hall, where individuality and growth are celebrated.
- Benefits: Enjoy a supportive work environment with opportunities for recognition and advancement.
- Why this job: Perfect for those who thrive in fast-paced settings and love delivering exceptional customer service.
- Qualifications: A positive attitude and enthusiasm are key; previous experience is a bonus!
- Other info: Flexible shifts and a chance to learn about event management in a dynamic hotel setting.
The predicted salary is between 24000 - 36000 £ per year.
As a Conference + Event Assistant, you’ll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment at Eastwood Hall. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting.
Here’s an idea of what your shift patterns will be: Variable shiftsMain Duties and Responsibilities
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To be fully aware of hotel facilities and activities
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To act in a professional and polite manner to all guests and customers at all times
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To set up Conference and Banqueting suites in accordance to requirements, ensuring the brand standards are maintained throughout
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To have knowledge of setting up, safe operation, storage and safe handling and care of hotel’s audio visual equipment
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To service and break down Conference and Banqueting rooms as directed
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To check customer satisfaction and offer further requirements
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To explore all sales opportunities endeavouring to maximise potential revenue at all times.
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To ensure all storage areas for equipment are kept in a safe and tidy condition.
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To carry out equipment preparation for Conference and Events Operations department as per requirements
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To be fully aware of and observe current liquor licensing laws
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To be fully aware of and observe security procedures laid down by the hotel
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To ensure all stock and equipment is correctly locked away and kept safe
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To attend all training, as required
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To adhere to all company procedures on health and safety and hygiene including maintaining cleanliness of work areas at all times
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Maintain correct standards of dress, as laid down in the grooming policy
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To be fully aware of the fire evacuation procedures
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To report any accidents, to guests and staff and potential hazards
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To carry out any reasonable tasks requested by the Hotel General Manager and Management team
Our ideal Conference + Event Assistant will:
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Bring a positive, can-do attitude to everything you do
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Show genuine passion for delivering exceptional customer service
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Excel as a supportive and collaborative team player
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Embrace the excitement of thriving under pressure
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Demonstrate impeccable time management and reliability
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Prioritise safety in every task you undertake
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Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters
Conference + Event Assistant - Nottingham employer: The Venues Collection
Contact Detail:
The Venues Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference + Event Assistant - Nottingham
✨Tip Number 1
Familiarize yourself with the specific facilities and services offered at Eastwood Hall. Understanding the venue's unique offerings will help you engage confidently with guests and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will highlight your ability to maintain a positive attitude and deliver exceptional service under pressure.
✨Tip Number 3
Emphasize your teamwork experience. Since this role requires collaboration, be ready to discuss how you've successfully worked with others in previous roles to achieve common goals.
✨Tip Number 4
Demonstrate your enthusiasm for the role by researching current trends in event management and hospitality. Being knowledgeable about the industry will show your passion and commitment to contributing positively to the team.
We think you need these skills to ace Conference + Event Assistant - Nottingham
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Conference + Event Assistant position. Understand the key responsibilities and required skills, and think about how your experiences align with them.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in catering or event management. Even if you don't have direct experience, showcase transferable skills such as customer service, teamwork, and time management.
Show Your Enthusiasm: Make sure to convey your passion for delivering exceptional customer service in your application. Use specific examples that demonstrate your positive attitude and ability to thrive under pressure.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Eastwood Hall. Mention how you can contribute to a positive and friendly work environment, and express your eagerness to grow within the company.
How to prepare for a job interview at The Venues Collection
✨Show Your Enthusiasm
Make sure to express your genuine passion for delivering exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer or team member.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively in a fast-paced environment. Discuss how you have supported your colleagues in previous roles and how you thrive as part of a team.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations related to event setup and customer interactions. Think about how you would ensure brand standards are maintained and how you would check customer satisfaction.
✨Emphasize Time Management Skills
Talk about your time management strategies and how you prioritize tasks, especially under pressure. Provide examples of how you've successfully managed multiple responsibilities in previous roles.
