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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa, the UK's favorite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like pension and sick pay.
- Why this job: Great opportunity for growth with funded qualifications and weekly pay in a fun environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12 per hourAddress: Stafford Services, M6 northbound between Junction 14 and 15, Stone, Staffordshire, ST15 0EUJoining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.Don’t worry about the skills, we’ll teach you everything you need to know.What we offer our Baristas:
Up to £440 annual bonus scheme
Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications
Weekly Pay
What you will be doing as a Barista:
Producing coffees, teas, frappes and more, as well as serving food to brand standards
Providing exceptional customer service
Maintaining stock levels by replenishing displays and fridges
Handling customer enquiries
Operating tills and processing orders
Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!Hourly rates of pay may differ for under 18’sWhere our customer’s journey pauses, yours just begins.Apply today Please note internally this role is called Customer Service Assistant.Annual bonus scheme equivalent to 1 week’s salary based on average hours worked (define period)INDLPWant to know what it’s like to work for us? Find out from our colleague Fabiana
Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Show your enthusiasm! When you apply for the Barista position, make sure to convey your passion for coffee and customer service. A positive attitude can go a long way in making a great impression.
✨Tip Number 2
Familiarize yourself with Costa's menu. Even though they will train you, having a basic understanding of their drinks and offerings can demonstrate your genuine interest in the role.
✨Tip Number 3
Highlight any previous experience in customer service, even if it's not in hospitality. Skills like communication and teamwork are valuable and can set you apart from other candidates.
✨Tip Number 4
Check your transport options to the Stafford Services location. Since some sites have limited access, being able to demonstrate that you can reliably get to work will show your commitment to the role.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Show Enthusiasm: In your application, express your enthusiasm for working as a Barista. Highlight your passion for coffee and customer service, even if you don't have prior experience in hospitality or retail.
Tailor Your CV: Customize your CV to reflect skills relevant to the Barista role. Focus on any customer service experience, teamwork, and communication skills that demonstrate your ability to deliver exceptional service.
Craft a Friendly Cover Letter: Write a cover letter that conveys your personality and eagerness to join Costa. Mention why you want to work at this specific location and how you can contribute to enhancing the customer experience.
Check Accessibility: Before applying, ensure you can access the Stafford Services location easily. Mention your transportation plan in your application to show you are prepared and committed.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic people, make sure to express your passion for coffee and customer service during the interview. Share why you want to work at Costa and how you enjoy interacting with customers.
✨Highlight Your Adaptability
The job description mentions that they will teach you everything you need to know. Emphasize your willingness to learn and adapt to new situations. Share examples of how you've quickly picked up new skills in past roles.
✨Demonstrate Customer Service Skills
Even if you don't have direct experience in hospitality or retail, think of times when you've provided excellent customer service in other contexts. Be ready to discuss these experiences and how they relate to the role of a Barista.
✨Ask Questions About the Role
Prepare thoughtful questions about the Barista position and the company culture. This shows your interest in the role and helps you understand what it’s like to work there, making you a more informed candidate.
