At a Glance
- Tasks: Lead a team to ensure hotel cleanliness and high standards.
- Company: Join Alfa Leisureplex Group at The Anchor Head Hotel in Weston-Super-Mare.
- Benefits: Enjoy competitive pay, training funding, job security, and fantastic discounts.
- Why this job: Be part of a supportive team with opportunities for growth and recognition.
- Qualifications: Experience in housekeeping, strong communication, and leadership skills required.
- Other info: Bi-annual tax-free dividends and live-in accommodation available.
The predicted salary is between 27700 - 38800 £ per year.
Alfa Leisureplex Group has an opportunity for a Head Housekeeper to join the team at The Anchor Head Hotel, Weston-Super- Mare., As a Head Housekeeper you will work 30 hours per week, including weekends with an hourly rate of £13.35 regardless of age, which will be increased to £14.02 in April 2025!, As Head Housekeeper you will oversee a team of housekeepers, ensuring our hotel bedrooms and public areas are cleaned and presented to a high standard and our customer expectations are met during their stay. Your role will involve supervisory duties, from spot checking rooms to administration duties, which will include ordering of stock and materials. The role will require you to be an active member of team, cleaning rooms as and when required and leading by example.
Experience in a similar role
Strong communication skills; being able to lead and motivate a team
Cleaning rooms to a consistently high standard
Ability to learn new skills quickly
Excellent organisational skills
Flexible and can keep calm under pressure
Working at speed but with consistency
Desirable Skills:
Knowledge of the travel, tourism and hospitality industry
Passion for the industry
Great attention to detail; you can see something out of place as soon as you walk in the room
Supervisory experience
Bi-annual tax-free dividend due to our employee owned status (over £1,200 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee-owned status provides better job security, as we can’t be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee Assistance Programme – Health Assured
Length of Service rewards
Live In Accommodation
Free employee meals
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward, recognition and engagement programmes
Our ideal candidate:
Essential Skills
Head Housekeeper employer: Alfa Leisureplex Group
Contact Detail:
Alfa Leisureplex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and procedures used in hotels. This will help you demonstrate your knowledge during the interview and show that you understand the expectations for maintaining high standards.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in hospitality. Be prepared to discuss how you've successfully led a team and motivated others to achieve their best work.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed stock and materials in past roles. This will illustrate your ability to handle the administrative duties required for the Head Housekeeper position.
✨Tip Number 4
Demonstrate your passion for the hospitality industry by discussing any relevant training or courses you've taken. This shows your commitment to continuous development and aligns with the company's values.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head Housekeeper position. Understand the key responsibilities and required skills, such as supervisory experience and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience in housekeeping and team leadership. Emphasize any previous roles where you maintained high cleaning standards and managed a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to lead a team. Mention specific examples of how you've met customer expectations in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Alfa Leisureplex Group
✨Show Your Leadership Skills
As a Head Housekeeper, you'll be overseeing a team. Be prepared to discuss your previous supervisory experience and how you've motivated your team in the past. Share specific examples of how you led by example and maintained high standards.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail. During the interview, highlight instances where your attention to detail made a significant difference in your work. You might even want to mention how you spot-check rooms or ensure cleanliness in public areas.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be ready to explain how you handle communication within a team and with guests to ensure their expectations are met.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle pressure and maintain speed while ensuring quality. Prepare to discuss how you manage your time and prioritize tasks, especially during busy periods in the hotel.