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- Tasks: Lead the Front of House team, providing top-notch service to our members.
- Company: Join Oswald's, a prestigious private member's club in Mayfair, known for its exceptional hospitality.
- Benefits: Enjoy 28 days holiday, gym discounts, well-being days, and more perks!
- Why this job: Be part of a top-rated workplace with a focus on comfort and community.
- Qualifications: Significant experience in high-end dining or luxury hospitality is a must.
- Other info: Closed on Sundays and Bank Holidays, plus free meals during shifts!
The predicted salary is between 36000 - 54000 £ per year.
Head Waiter – Mayfair, London
Oswald’s is a private member’s club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023 and 2024.
We are currently recruiting for a Head Waiter to join the Front of House Team, with the opportunity to earn up to 45,000.
The additional benefits our Head Waiter receives are:
- 28 days holiday per year (including bank holidays)
- Discounted gym membership with Nuffield Health & Gymflex
- Birthday day off
- Monthly well-being days with our Chiropodist, Reflexologist and Masseuse
- Private medical insurance with AXA
- Cycle to Work Scheme
- Employee Assistance Programme – Hospitality Action
- Free English Classes
- Access to a company doctor
- Eyecare vouchers
- In-house industry training
- Sponsored social events
- Season ticket loans
- Retail discounts with Edenred
- Recommend a friend bonus of 750
- Staff Accommodation (subject to availability)
- 20% Staff Discount at Birley Bakery
- Nursery Workplace Scheme
- Free freshly prepared meals on duty
The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
The responsibilities of the Head Waiter are:
- To provide a friendly, courteous and professional service at all times.
- To assist and supervise Junior Waiters.
- To have a good knowledge of the menu and styles of service.
- Ensuring a fast and efficient service is provided to members and their guests.
- Table service to members and their guests.
The Experience & Qualifications required as Head Waiter are:
- Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous.
The working hours for this role are on a rota basis with shifts falling between Monday – Saturday.
If you feel that you have the experience and skills to join us as Head Waiter at Oswald’s, then apply by forwarding your up to date CV together with a covering letter to the link below.
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Head Waiter - Mayfair, London employer: Oswalds
Contact Detail:
Oswalds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - Mayfair, London
✨Tip Number 1
Familiarize yourself with the menu and service styles at Oswald's. Knowing the ins and outs of what they offer will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your experience in high-end dining or private member's clubs. Be ready to share specific examples of how you've provided exceptional service in similar environments, as this is crucial for the Head Waiter position.
✨Tip Number 3
Demonstrate your leadership skills by discussing how you've successfully supervised junior staff in the past. This will show that you can manage a team effectively, which is a key responsibility of the Head Waiter.
✨Tip Number 4
Prepare to discuss your approach to providing a friendly and professional service. Think of examples where you've gone above and beyond for guests, as this aligns perfectly with Oswald's commitment to member satisfaction.
We think you need these skills to ace Head Waiter - Mayfair, London
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and qualifications required for the Head Waiter position at Oswald's. Tailor your application to highlight your relevant experience in high-end restaurants or private member's clubs.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your passion for hospitality and your understanding of the club's ethos. Mention specific experiences that demonstrate your ability to provide friendly and professional service.
Highlight Relevant Experience: In your CV, emphasize your significant experience in similar roles. Include details about your previous positions, focusing on your skills in supervising staff, menu knowledge, and providing efficient service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Oswalds
✨Know the Menu Inside Out
As a Head Waiter, having an in-depth knowledge of the menu is crucial. Be prepared to discuss your favorite dishes and how they are prepared, as well as any wine pairings that complement them.
✨Showcase Your Leadership Skills
You'll be supervising Junior Waiters, so highlight your experience in leading a team. Share examples of how you've trained or mentored staff in previous roles to demonstrate your capability.
✨Emphasize Customer Service Excellence
Oswald's prides itself on providing a friendly and professional service. Prepare to share specific instances where you went above and beyond for a guest, showcasing your commitment to exceptional service.
✨Dress to Impress
First impressions matter, especially in a high-end environment like Oswald's. Dress smartly and professionally for your interview to reflect the standards of the establishment.
