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- Tasks: Develop and maintain a positive reputation for Hounslow through effective communication strategies.
- Company: Join a dynamic team focused on enhancing community relations and public engagement.
- Benefits: Gain valuable experience in communications, marketing, and media relations while working in a supportive environment.
- Why this job: Be part of a mission to foster cultural change and improve customer care in the community.
- Qualifications: 3 years of writing experience in communications or marketing; excellent communication skills required.
- Other info: Opportunity to work closely with Councillors and community groups, making a real impact.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Business Manager, but working closely with the Group Communications Department, develop and maintain a positive reputation for Hounslow. Also needs to work closely with key business leads and other internal departments including the Client, London Borough of Hounslow. In addition, liaising closely with Councillors, Resident Associations, Community Groups, to promote good customer care, develop, maintain and actively promote a positive service undertaken to foster a positive reputation and facilitate cultural change where necessary.
Key tasks
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Ensure a consistent and timely approach to Councillor, FOI and MP correspondence by staff.
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Ensures and works towards the agreed media protocol to maintain good local, regional and national media relations.
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Develop and maintain the reputation by ensuring key messages are agreed, aligned and proactive campaigns are executed.
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Facilitate media visits on key topics and brief/escort journalists;
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Develop a range of publicity material to support understanding in the media and by the public about the contract, ensuring it is clear which organisation is responsible for what;
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Ensure the website content remains relevant and updated.
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Identify ideas and where appropriate, draft internal news, press releases and trade articles;
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Creates interactive social media content and campaigns
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Ensure any potential Crisis Communication issues are brought to the attention of the Business Manager
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Be able to deliver Communications Plans for bespoke projects
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Have a working knowledge of content editing, photographing and creating videos
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To provide assistance with the on call media rota where necessary.
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Contributes towards the Monthly, Annual and Quarterly Reports
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Actively seeks out engagement opportunities
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Ensures all content complies with company standards and style guides
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Any other duty as prescribed by the Business Manager
Marketing
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Maintain the brand collateral of the company brands at all time;
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Organise photography to support marketing activity;
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Attend key events identified by the Group Marketing Department or Business Manager and represent the company in a professional manner.
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Ideally the candidate will possess relevant qualifications;
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Minimum 3 years of writing experience and working in an external facing communications or marketing role.
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Excellent communication skills with an ability to build both internal and external relationships;
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Excellent written and oral communications skills;
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Excellent skills in MS Office and various social media applications
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Experience in social media strategies and best industry practices
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Creative, innovative and detail-oriented
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Problem solving/investigatory skills;
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Ability to work independently and as part of a team.
Skills
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Borough
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Publicity
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Community Groups
Communications Officer employer: Supreme Recruitment Ltd
Contact Detail:
Supreme Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer
✨Tip Number 1
Familiarize yourself with the key stakeholders in Hounslow, including Councillors and Community Groups. Building relationships with these individuals can give you an edge in understanding their needs and how to effectively communicate on their behalf.
✨Tip Number 2
Stay updated on local news and events in Hounslow. This knowledge will help you create relevant content and engage with the community effectively, showcasing your commitment to fostering a positive reputation.
✨Tip Number 3
Develop a portfolio of your previous work in communications or marketing. Highlight any successful campaigns or projects that demonstrate your ability to manage media relations and create engaging content.
✨Tip Number 4
Practice your communication skills by participating in local events or workshops. This will not only enhance your abilities but also expand your network, making it easier to connect with potential colleagues and stakeholders.
We think you need these skills to ace Communications Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Communications Officer position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in communications, marketing, and community engagement. Emphasize your writing skills and any previous roles that involved media relations or public engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for communication and community service. Mention specific examples of how you've successfully managed communications or marketing projects in the past.
Showcase Your Creativity: If you have experience creating social media content or publicity materials, include samples or describe your approach in your application. Highlight any innovative strategies you've implemented in previous roles.
How to prepare for a job interview at Supreme Recruitment Ltd
✨Showcase Your Communication Skills
As a Communications Officer, your ability to communicate effectively is crucial. Prepare examples of how you've successfully managed communications in previous roles, especially with diverse stakeholders like Councillors and community groups.
✨Demonstrate Your Media Savvy
Familiarize yourself with the media landscape relevant to Hounslow. Be ready to discuss how you would handle media relations and what strategies you would implement to maintain a positive reputation for the organization.
✨Highlight Your Creative Side
Since the role involves creating interactive social media content and publicity materials, come prepared with ideas or examples of past campaigns you've worked on. Show how your creativity can contribute to the organization's goals.
✨Prepare for Crisis Communication Scenarios
Crisis communication is a key part of this role. Think about potential crisis situations that could arise and how you would address them. This will demonstrate your problem-solving skills and readiness to handle challenging situations.
